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“Thank you”

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Baymont Inn & Suites Columbus/Rickenbacker
Ranked #70 of 143 Hotels in Columbus
Edgewood, Kentucky
2 reviews
“Thank you”
Reviewed November 18, 2012

I want to say thank you to Guest Services Manager Nathan Wright who provided much-needed traveller assistance during my recent visit to Columbus. When I inadvertently arrived at the Baymont at Rickenbacker, Mr. Wright was happy to help me navigate to my destination. A human being who cares is more valuable than GPS any day. Baymont is lucky to have such a dedicated and compassionate employee.

Stayed November 2012, traveled on business
Helpful?
Thank K Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont R, Guest Relations Manager at Baymont Inn & Suites Columbus/Rickenbacker, responded to this review, December 5, 2012
Thank you so much for your positive response. We strive to provide customer service for anyone in need, if you are in need of accommodations in the future please keep us in mind.

Sincerely
Nathan Wright
Guest Service Manager
Tel: 614-491-4400
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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601 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Michigan
1 review
Reviewed October 30, 2012

To pay an extra $10 a night for a refrigerator that freezes everything is a big disappointment. And when purchasing rooms in a block for business purposes, they put you in rooms without a fridge unless you pay extra. Not too excited.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Shenny5525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont R, Guest Relations Manager at Baymont Inn & Suites Columbus/Rickenbacker, responded to this review, November 2, 2012
Thank you for your review, your comments and issues will be addressed by our team.

Nathan Wright
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Columbus/Rickenbacker

Property: Baymont Inn & Suites Columbus/Rickenbacker
Address: 2323 Rickenbacker Parkway West, Columbus, OH 43217-5003 (Formerly "AmeriHost Inn")
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Best Value Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Columbus/Rickenbacker 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
Baymont Inn Columbus
Columbus Baymont Inn
Baymont Inn & Suites Columbus/Rickenbacker Ohio

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