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“Enjoyed the food, environment and customer service not so much”
Review of De Novo - CLOSED

De Novo
Price range: $30 - $30
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Dining style: Casual Elegant
Cross street: Rich
Description: de-NOVO is your escape to exceptional food, seductive atmosphere, and always polished, but never pretentious service. Located in the heart of downtown Columbus, serving breakfast, lunch & dinner. Chef Robert Harrison has created an adventurous, second to none menu sure to keep you returning. Join us for live jazz with dinner service Thurs ~ Sat 7~10:30pm.
Reviewed September 2, 2017

Comfortably seated and ready to order when all 3 garage-style windows were raised when the band started playing at The Commons. Wind gusts blew in 58 degree damp air. The window could not be lowered because one table made a reservation to be by the window and hear the concert. This policy was not shared when the reservation was made. Our server was put off when we asked for the window near us be adjusted and we were told this was not their policy. We asked to be moved and our new server Desirae was attentive and knowledgeable. Location was warmer but were unable to have conversations over the music. Brussels sprouts and crab cakes were delicious. Because we were a party of 5, a 20% gratuity was added. The tax was included in determining the amount of the tip which is ridiculous. No towels in a restroom, I asked bartender for something to dry my hands with. He suggested I go into another restroom and get one there. Some of the "attitudes" that we experienced are mentioned in other reviews. I'm thinking this reflects more on the management.

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Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (157)
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13 - 17 of 157 reviews

Reviewed August 27, 2017 via mobile

De Novo is a beautiful cafe on High Street with a beautiful interior and exterior. I enjoyed sitting outside dining al fresco. I went for brunch and there were so many delightful options to choose from but I settled on the mile high quiche and was not disappointed. The quiche was filled with bacon, Gruyere and spinach. The crust was perfect and the salad was crisp. The coffee was strong and hot, just how I like it!

Thank Joy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2017 via mobile

There were about eight of us who dined here together one evening for dinner. We all ordered different items and some of us liked them and some of us didn't. First of all the spicy grapefruit margarita is sweet there was no spice. One girl got a pasta dish that the waiter said was pretty spicy and she said there's nothing spicy about it. I only tell you this because some people order menu items because they like the spice so I just want you to know that they are not spicy. The Boston salad is a joke. It's basically just some lettuce with a tiny bit of cheese and a couple nuts. The hamburger sliders were pretty good but the fries were not hot and they were mushy. People liked the tuna cups and the brussel sprouts. The chicken sandwich and the duck were just average. You can sit outside which I think is wonderful. And the service was pretty decent.

Thank RomaTraveled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2017

My wife, son and I went here for dinner prior to seeing a show one evening. It seemed as if we were sized up by the server and he wasn't too interested in dealing with us. He came by our table and quickly tried to get our orders. He checked on us once during the meal. Our food came out within minutes of our ordering. It seemed like they were trying to get us in and out the door as quickly as possible. Nothing about any of the meals we ordered stood out. I couldn't tell you what we even ordered, it was so unmemorable. If I could give a 2.5 stars, I would. It wasn't terrible, but I wouldn't rate it as average either.

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Thank Craig C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2017

Service was good, menu unique, and the view of the Columbus Commons was unbelieveable. We ate there on a beautiful night so they had the large doors open to the green space. The decor is magnificient in the restaurant.

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Thank _Mollie_150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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