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“A great experience and wonderful bar staff”

The Cheesecake Factory
Ranked #40 of 2,223 Restaurants in Columbus
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Kids, Families with children
Dining options: Lunch, Dinner, Brunch, Breakfast, Full Bar, Highchairs Available, Parking Available, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Rugby, United Kingdom
Level Contributor
90 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“A great experience and wonderful bar staff”
5 of 5 bubbles Reviewed July 13, 2014

I am visiting from the UK and have always meant to visit the Cheesecake factory (I am a fan of Big Bang Theory!!). This time I managed it and it was a great experience. I chose to sit at the bar and the bar staff were great, very friendly and chatty. There was some big basketball news on the TV's (sorry guys, it's slipped my mind!) and they were good enough to explain all about it to me. The food was great as well, particularly the Cheesecake (well you would have expected that!!)

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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243 reviews from our community

Visitor rating
    118
    86
    25
    10
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level Contributor
127 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Really Good Food, Surprising Value”
5 of 5 bubbles Reviewed June 30, 2014

I'd never been to a Cheesecake Factory before, partly because I'd always been under the impression that they were a very pricey place to eat. When the rest of the family wanted to go, I agreed and I'm glad I did.

As it turns out, the menu is HUGE and offers everything from appetizers to inexpensive sandwich options to high end dishes. I had a pulled pork sandwich and fries that I'd stack up against any BBQ joint out there. The rest of our group had cheesecake for desert. Plan to share a slice with at least one other person because these slices were enormous.

The atmosphere was exceptional, the wait staff outstanding and the location was great. Hard to beat that in a restaurant.

Visited June 2014
Helpful?
Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
1,503 reviews
962 restaurant reviews
common_n_restaurant_reviews_1bd8 423 helpful votes
“Awful greeter sets tone for dire experience”
1 of 5 bubbles Reviewed June 17, 2014

This group needs to train its host/greeter staff to be welcoming and helpful, not incompetent and hostile.

We arrived hungry for a late lunch and, in this almost empty place, asked to be served promptly. Between them the host/greeter and server managed to be so slow as to be intensely irritating.

The pot stickers first course eventually arrived and was very good. The main courses were delayed because of a kitchen error in cooking the chicken for the Thai lettuce wraps. Who knows how ghastly a job had been done as when thevdishvwascserved it was explained that more chicken pieces were in preparation and would be brought over. But the chicken that was served and the later pieces were not just grilled but were partly cremated, so badly burnt were they.

Although a manager tried to recover the situation, it was doomed. Overall then, this was dire and does not even merit Poor -it was terrible.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albertville, Alabama
Level Contributor
33 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Shepherd's Pie”
5 of 5 bubbles Reviewed June 12, 2014

We started with a Red Raspberry Martini, great. Then bread, and Shepherd Pie, new dish for me, unbelievable. Could not eat it all, but could not leave without straw. cheesecake. Saved it for later, great.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank weeks416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Lafayette, Ohio
Level Contributor
61 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Another great experience”
5 of 5 bubbles Reviewed June 5, 2014

Best cheesecake around. Staff friendly. Short wait. Not the first time we dined here and wont be the last.

Visited June 2014
Helpful?
Thank Hooper2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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