I previously reviewed this location and was critical of internet service and the way in which the staff dealt with the problem. I have just returned from a 3 night stay and can state that management has addressed the issues. This property remains a great location if you need to stay near the airport. Property is about a three minute shuttle trip from the airport. Shuttle runs on demand so be sure to call the hotel and request the service. Location is quiet, rooms are comfortable and well maintained. I really enjoy the breakfast as it is not the typical buffet. Orders can be placed for a variety of offerings and are delivered to the table. While I generally shy away from hotel restaurants for dinner, I was very pleasantly surprised by the quality and service in the restaurant when I needed to find a late dinner. The internet service issue has clearly been addressed as signal was not an issue. Excellent reception was had throughout the stay. The staff, from front desk, to restaurant, to housekeeping were all extremely professional and very accommodating. Management has clearly set high expectations for customer service. I can now recommend this property without reservations.
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- Also Known As:
- Hilton Garden Inn Columbus Airport Hotel Columbus
- Hilton Columbus
- Columbus Hilton
- Hilton Garden Inn Columbus Airport Ohio