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“Excellent Hotel” 5 of 5 stars
Review of Hilton Columbus at Easton

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Hilton Columbus at Easton
Ranked #12 of 142 Hotels in Columbus
Certificate of Excellence
Willoughby, Ohio
Level Contributor
139 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed July 2, 2014

This Hilton property is in a great location at Easton Shopping Center. There are great stores and places to eat. The hotel is very clean and has a nice Williamsburg like decor and look. The rooms are very comfortable and well appointed. The staff is very responsive. The smoke detector in my room started to chirp at 3AM due to a low battery. The night manager was at my door within five minutes to replace the battery and apologize. He gave me two breakfast gift certificates. In the morning, he apologized again. I have stayed her 5 or 6 times and it is always perfect.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lakefront_WBY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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793 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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  • Portuguese first
  • Russian first
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  • Any
English first
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 29, 2014 via mobile

Great location, convenient to Easton shopping. Great room, hotel bar is nice but pretty expensive. Even happy hour prices are high! Went on a business trip for a conference with my wife and staff was very nice and courteous. Bottom line, nice place but glad I didn't have to pay for it.

Stayed May 2014, traveled on business
Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 27, 2014

I stayed here for a conference, and I really enjoyed the location of this hotel. After the conference sessions let out, we were able to go as a group to some of the surrounding restaurants in the immediate vicinity. The rooms are clean, conference rooms are spacious, and the lobby is nice. Lots of shopping in Eaton Town Center too.

Room Tip: Be sure to check out the breakfast buffet!
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LiLi X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, Mass
Level Contributor
198 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed June 27, 2014

Also their thermostats. You see, the problem with those two items is that they work. The showerhead is not "low-flow." Water just pours out, allowing you to complete a shower in half the time and feel cleaner too. Likewise, the thermostat does not restrict you from setting the temperature below 65 degrees, the way most modern ones do. So you can adequately cool off the rooms at night.

Unfortunately when I complimented the manager on this, she said they wer going to renovate and put in the new shower heads and thermostats, so call ahead and insist on a non-renovated room.

Upsides: great walkable location, almost uniquely so in the Columbus suburbs, and comfortable rooms and good food (not great but hey, we are in the suburbs of Columbus, not the center of Paris).

Downside: lots of hallway noise.

Room Tip: (1) Get one at the END of a hallway to avoid the hallway noise. There is no street noise to speak o...
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank OOBonomist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, United States
1 review
5 of 5 stars Reviewed June 22, 2014

The hotel is in a great location, next to great shopping, eating and entertainment. You can easily walk to great restaurants and multiple shopping establishments. The lobby and grounds are beautifully cared for.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gail G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY/NJ
Level Contributor
422 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
3 of 5 stars Reviewed June 20, 2014

So I arrive at the hotel and they hand me glow sticks at the front desk, telling me that during the night they are oging to turn off the electricity for maintenance. The event was somewhat uneventful, except that the sudden change in sound in the rrom was enough to wake me. Overall the room was nice, clean and the staff freindly. I'd have no problem staying again, glow stick or not.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank pensfan58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review, July 7, 2014
Dear valued guest, thank you for taking the time to share your recent experiences at our hotel with us. I understand it was a unique situation in that we needed to repair the main electric panel in our building. I apologize if this caused any inconvenience during your stay. Our goal was to be proactive by scheduling the work during the overnight hours and provide our guests with the glow sticks to eliminate any potential disturbances. We thank you for your cooperation and hope you will visit us again next time you are in the area. Kindly, Carrie R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwalk, OH, United States
1 review
5 of 5 stars Reviewed June 19, 2014

We stayed at the Hilton Easton for the weekend of our daughter's wedding. It was a fantastic experience. The bell staff was extremely helpful anytime we needed them. Room service was prompt and we enjoyed the meals. We felt at home in the larger king room.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Columbus at Easton

Property: Hilton Columbus at Easton
Address: 3900 Chagrin Dr, Columbus, OH 43219-7100
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Columbus
#5 Family Hotel in Columbus
#12 Romantic Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
The Hilton Columbus at Easton is a AAA 4-Diamond, full service, upscale, smoke-free hotel. Easton's thriving corporate and retail centers make the Hilton Easton the perfect location. A world of excitement awaits just outside. There are more than 100 shops, restaurants and entertainment. It's all just steps from the Hilton Columbus at Easton and it's unforgettable! ... more   less 
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Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio

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