I suppose there are travelers who would have enjoyed being "walked" to another downtown Columbus property, but it was very disappointing for us. We booked our room for 2 nights at the Doubletree 6 months in advance and guaranteed payment on a credit card. When we arrived at the hotel after a long drive, late in the evening, we were told that our "guaranteed" and paid for room had been given to someone else. We had selected the hotel based on prior visits, but more importantly, on its proximity to the race route my husband would be running the next morning. It would allow me the ability to see him multiple times without difficulty, as I cannot run due to disability. The clerk told us we would be booked a room at another location, which did occur. Doubletree paid for the first nights stay at another location, but that left us with no place to go after the race, as its fee for a second night was more than twice the price of the original hotel. My husband had nowhere to rest. I did not get to see him at all during the race, either. To make matters worse. our next credit card statement showed a charge for 1 night's stay at about 30% higher rate than we had booked it! After multiple calls, the charge was dropped form our card.
- Official Description (provided by the hotel):
- One of the best hotels in downtown Columbus, renowned for its cookie, the DoubleTree Suites is the only all-suite hotel in Columbus, OH. Not many hotels in Columbus, Ohio offer access to so much! ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Hotel Columbus
- Doubletree Columbus
- DoubleTree Suites By Hilton Hotel Columbus Downtown Ohio