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“Great location; nice amenities!” 4 of 5 stars
Review of SpringHill Suites Columbus OSU

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SpringHill Suites Columbus OSU
Ranked #33 of 141 Hotels in Columbus
Certificate of Excellence
Louisville, Kentucky
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location; nice amenities!”
4 of 5 stars Reviewed April 10, 2014

We were in Columbus for a hockey game and college visit so we chose this hotel for the convenient location near both OSU and Nationwide Arena. Springhill Suites is among our favorite brands (Hyatt Place and Hampton Suites, too) because we like having an extra sitting area in our rooms.

One thing we really like about many Springhill Suite hotels is the "split" bathroom where the shower and a sink are in one private area and the toilet and an additional sink are in another area. This hotel offers this kind of layout and it's really nice for a family traveling with older children, teens or young adults because it allows two people to be in different bathroom areas at once when getting ready.

The staff was welcoming & friendly and went out of their way to ensure we had a pleasant stay. Another bonus at this hotel was the free shuttle to Nationwide Arena for the hockey game. We signed up for a departure time when we checked in and the driver dropped seven of us off at the front door of the arena. Sadly, the shuttle service ends at 10:00 PM so we had to take a taxi back to the hotel but it was only $15 including tip for three passengers. So much less hassle than driving ourselves, finding a parking spot, walking to the arena and fighting traffic!

The morning buffet was fresh & tasty, consisting primarily of standard continental fare plus scrambled eggs and sausage. The hotel was busy during our stay so we had to wait for food to be refilled a couple of times.

Free parking was plentiful in the lot around the hotel.

This is a great location with nice amenities that I'd recommend to anyone wanting a hotel close to OSU or Nationwide Arena.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dashulak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review, April 15, 2014
dashulak,
Thank you for your review and recommendations of SpringHill Suites Columbus OSU. We appreciate you choosing to stay with us while visiting OSU, and it's great to hear you had an opportunity to attend a Blue Jacket's game as well! I look forward to sharing your kind comments with our staff regarding the level of service, comfort and convenience you experienced during your stay. We hope you'll return for another visit in the near future. Thank you again for your review.

Kind regards,
Al Schreiber, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

275 reviews from our community

Traveler rating
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    13
    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Edmonton, Canada
Level Contributor
229 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed April 8, 2014

But...be aware that train tracks run down the backside of the property and if you are a light sleeper then you may be awakened a couple times per night!

Having said that, the problem I feared was not too bad for me (I had last room in the corridor right at the tracks) and it did not keep me up.

Room was large, very clean and comfortable, and breakfast was nice with a pleasant seating area and constant refreshment of items. Plus coffee was available all day :-)

Fitness room looked useful (but I didn't) with an indoor pool.

Desk staff were very pleasant and helpful.

An enjoyable place to stay, even with the trains, especially if you need to work at OSU or the James Medical Centre.

Room Tip: Avoid the track-side rooms if trains keep you awake, but there were generally only 2-3 per night.
See more room tips
  • Stayed April 2014, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Powel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review, April 15, 2014
pcrosley,
We appreciate your review and feedback from your stay with us at SpringHill Suites Columbus OSU. We're pleased to hear that our comfortable rooms, helpful staff, and value added amenities made for an enjoyable stay. We hope to have you as our guest again soon. Thank you again for your review.

Kind regards,
Al Schreiber, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnie, Australia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 4, 2014

Clean, nicely refurbished, adequate facilities but no "wow" factor.
Some reception staff were excellent others average.
Noisy heater at night.
Bathroom lovely, modern.
Lobby bar not open on Sunday night??

  • Stayed March 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review, March 6, 2014
Chris C,
Thank you for writing a review. I appreciate you recognizing our strengths in cleanliness and service, while providing us some areas of opportunity. Our bar is not open on Sundays because we've traditionally experienced a decrease in demand for that day. However, we do have bottled beverages available for purchase in our lobby.

I would like to extend my apologies for the noisy heater and hope to speak with you directly regarding your room number so we can assure our maintenance staff makes the necessary repairs. We value your feedback and thank you again for writing. We hope you'll visit us again in the future.

Sincerely,
Al Schreiber, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaver, Pennsylvania, United States
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 27, 2014

This hotel is located near the OSU campus and close to the Arena District. I've stayed at this hotel several times and the rooms are always spotless. The hotel has a nicely equipped fitness room, but the pool is very small. The hotel offers a hot breakfast every morning and has a bar on-site which is open in the evenings. Staff have always been friendly and helpful. My only complaint is how busy this hotel is everytime I am there. Due to the hotel being close to OSU many athletic teams stay there while competing at OSU. Otherwise I like this hotel.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review, March 4, 2014
Ed S,
We appreciate you choosing SpringHill Suites Columbus OSU on your return visits, and thank you for writing a review. I'm pleased to know we consistently deliver friendly service and clean accommodations during your visits. Your feedback is important to us as we strive to ensure our valued guests like yourself enjoy an exceptional stay. We look forward to your next visit and thank you once again for writing.

Sincerely,
Al Schreiber, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed February 9, 2014 via mobile

We were in Columbus for a wedding and this hotel was selected by other family members. It has a nice modern look to it and seemed very nice at first glance. Once in the room we realized how paper thin everything is. Sort of disposable. The toilet room has no fan and the sliding door has a one inch gap from the wall so every bathroom sound and odor is amplified. Awkward when extended family was gathering in various rooms. The mattress was surprisingly thin for any grade of Marriott.
The first night things were reasonably quiet but during the day and the next night the hotel became a sorority house with large numbers of cheerleaders, gymnasts and volleyball teams in house. It's proximity to Ohio State clearly makes it an attraction.
Overall it is average though. We pd $159+ per king room, if it was priced around $110 - $120 it would have impressed me a lot more.
I should say that almost every staff member was very professional and very nice. The bartender however on Friday night was too busy complaining about the supplies she had to work with and she was too busy anxiously texting someone for me to include her with her coworkers.

Stayed February 2014, traveled with family
Helpful?
Thank thymetotravelthyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review, February 11, 2014
thymetotravelthyme,
We appreciate your feedback and sincerely apologize for the areas we fell short of exceeding your expectations. Your feedback is important to us as we strive to provide exceptional guest experiences in both comfort and hospitality. I can assure you that your comments have been addressed with our staff in an effort to better our hotel, service, and overall guest satisfaction. Thank you again for writing. We hope you will consider giving us another chance in the future.

Sincerely,
Al Schreiber, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nevada, Ohio, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed January 28, 2014

This place was super! My husband and I stayed for 1 night for the Luke Bryan Concert. Great service with the free shuttle to the venue, but had to find our own way back...no big deal. Too bad they price hiked for one night(Thursday yet to boot). Friday night thru Sunday were almost $60 less per night. Still would stay there again. Ok breakfast, did not swim, but pool was more like an oversized hot tub. Beds were comfortable.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ValerieNKevinMessmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review, January 30, 2014
ValerieNKevinMessmer,
We appreciate you choosing SpringHill Suites Columbus OSU while attending the Luke Bryan Concert. It's fantastic to hear you enjoyed a comfortable stay and found our staff's excellence in service to meet your satisfaction. We hope to welcome you back again soon. Thank you again for your great review.

Sincerely,
Al Schreiber, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilliard, Ohio
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 28, 2014

We stayed after a wedding and they hotel staff did an excellent job coordinating for the guests and even had a shuttle to & from the wedding reception. The room was very clean and nicely laid out. We had a fridge in our room as requested. The free breakfast had a great selection and staff was quick to refill items as they ran low.

Only downside was that they do not have a kitchen on-site but you can order room-service from a 3rd party service. The service was pretty slow, but the weather was not the best when we were staying so it could have been a factor.

Room Tip: There are some rooms on the first floor and the possibility of being right off from the lounge area...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank NChilicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review, January 30, 2014
NChilicki,
Thank you for taking the time to write a review from your visit to SpringHill Suites Columbus OSU. We appreciate your compliments regarding our staff's excellent service, as well as our clean and spacious accommodations. We're glad you enjoyed your stay after attending a wedding, and we hope you'll visit us again soon. Thank you again for writing.

Sincerely,
Al Schreiber, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Columbus OSU

Property: SpringHill Suites Columbus OSU
Address: 1421 Olentangy River Rd, Columbus, OH 43212-1449
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Columbus
#31 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbus OSU 3*
Number of rooms: 136
Official Description (provided by the hotel):
SpringHill Suites Columbus OSU hotel is an all-suite hotel ideally located less than a mile to The Ohio State University Football Stadium, Campus & Ohio State Medical Center and Lennox Town Center on Olentangy River Rd. Just 3 minutes to Downtown Columbus, German Village and Short North area with attractions, dining and shopping. These contemporary hotel suites feature separate living and sleeping areas with microwave and mini-fridge as well as free WiFi. Hotel Amenities include Free WiFi, Cocktail Bar, Fireside Patio, Large Fitness Center, Indoor Pool. A free hot breakfast buffet is included with your rate at this Columbus Ohio hotel. Ask us about our free transportation within a 3 mile radius. ... more   less 
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Also Known As:
Springhill Suites Columbus Osu Hotel Columbus
SpringHill Suites Columbus OSU Ohio

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