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Comfort Suites Columbus West Hilliard
Ranked #61 of 144 Hotels in Columbus
Certificate of Excellence
Reviewed June 14, 2011

We were here with our girls softball group and this hotel provided us with all of our needs.
The girls loved the pool and hottub and the breakfast was the best we have had during our travels. The room was a little small but it was extremely clean. We allways check for bed bugs, and there was none. The staff was so friendly and helpful. We will be back, thank you Comfort Suites!

  • Stayed: June 2011, traveled as a couple
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2  Thank neil41206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 - 109 of 121 reviews

Reviewed May 31, 2011

Very impressed by this hotel! i don't think that i've ever stayed at a cleaned hotel nor a hotel with such a friendly staff! I especially liked the clerk debbie, and the manager, they really cared about us, and made sure everything went well with our stay. We will always stay at this hotel whenever we visit columbus again!

  • Stayed: May 2011, traveled as a couple
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3  Thank Corey52189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2011

Check in was very easy, and accurate. We were a little dissapointed the pool was down the first night, but was fixed the next day, these things happen. Our room was very clean and comfortable, The hotel passed the bed bug check. Breakfast was the best we have had on our travels. This hotel offers sugar free syrup for the diabetic, and that is not common. The staff was friendly and very accomadating to our needs. This hotel was recommended to us from a business associate, and he may have underestimated the quality for the price paid. We will be back!

  • Stayed: May 2011, traveled with family
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1  Thank angelatroyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2011

I've stayed here more than once and was very pleased. Things have changed. Understand there a new owner. Arrival day, 2 staff members were smoking just outside the front door. Guests should not have to walk past smoking employees to go in the front door of the hotel. The pool was down--understand things happen, but still disappointing. A dirty rag was left in the bathroom. When going out for dinner, I discovered my hotel room door didn't lock so had to switch rooms. In the new room, the bathroom shelf was broken, hanging down. Awoke 2nd morning with what I thought were a couple of "bites" on my face. Awoke 3rd morning (check-out day) with bites on both sides of neck. Strongly suspect bedbugs. Great location for me and good rate, but won't stay here again.

  • Stayed: May 2011
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1  Thank SAR17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2011

We booked a room with two queen size beds. When we got there we were given a room with a single king-sized bed. This was very difficult because we were traveling with an adult daughter. We were driving from Philadelphia to Phoenix. We got a poor nights sleep and were exhausted during our drive the next day.

Stayed: April 2011
Thank BearTrapTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2010

This hotel is conveniently located on the west side of Columbus. We found the rooms clean and very large. The first room they gave us had not been completely made up so we went back to get another room. They were very apologetic and continued to check with us to see if everything was all right. There were many restaurants close by and that is a plus after a long drive.

  • Stayed: October 2010, traveled as a couple
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1  Thank showmemo61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2010

We stayed here one night while visiting family friends in Columbus. It is on the western side of town. Our room was clean, it passed the bug inspection. We inspected the mattresses, behind the headboards, etc. for bedbugs upon arrival. Everything was clean, no sign of any insects. The sink is out in the room itself, the tub/shower and toilet are in a separate room. (Like at Disneyworld.) Our children used the pool, they loved it. Also clean. The breakfast area was clean and continuously re-stocked. The only problem was that it had limited seating available. We ate at the Perkins for dinner. You can easily walk there. I have bad knees and ankles and I had no problem. Also, McDonald's is nearby, I think you can walk there also, and Wendy's as well. There was plenty of toilet paper in the room, I hate when you check in and there is one small roll in the room (with 2 kids, that will not last for a day.) However, like in so many places, they only put out three bath towels in the room. I don't know why. Ask for extras if you need them at the front desk. Overall, there was no problem, the staff seemed very nice. We will definitely return when we visit Columbus again.

Stayed: September 2010, traveled with family
Thank Tiredmommaindiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Columbus West Hilliard

Address: 5547 Keim Cir, Columbus, OH 43228-7328 (Formerly Comfort Suites - Columbus / Keim Circle)
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #61 of 144 Hotels in Columbus
Price Range: $102 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Columbus West Hilliard 2.5*
Number of rooms: 71
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Also Known As:
Comfort Suites - Columbus / Keim Circle Hotel Columbus
Columbus Comfort Suites
Comfort Suites Columbus West Hilliard Ohio

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