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“Congrats to Ruby”

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Red Roof PLUS+ Columbus Downtown-Convention Center
Ranked #12 of 143 Hotels in Columbus
Certificate of Excellence
McKinney, TX
2 reviews
“Congrats to Ruby”
Reviewed November 19, 2013

I stayed at RRI Downtown (RRI-262),10/23 - 10/25/2013. Overall it was a good experience: clean room, attentive staff, convenient location. The lady who set up the continental breakfast was a very pleasant person, performed her work efficiently and was a delight to talk with. Her name was Ruby...Please tell her "nice going!"

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Navybrass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 20, 2013
RUBY is going to be so very pleased that you singled her out for her excellent customer service on our FREE continental breakfast. All of us appreciate you taking your time to let us know that you enjoyed your stay at the Red Roof Inn Columbus-Downtown. Remember, FREE Wi-Fi and we are a pet friendly hotel. Please visit us again when you are back in Columbus. Nothing is better than seeing repeat guests!
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740 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
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English first
Florence, Kentucky
Level 6 Contributor
116 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed November 18, 2013

My wife and I stayed at Red Roof for one night on Saturday for a concert at Nationwide Arena. I made the booking via a Priceline Express deal for approximately half of the asking price. The hotel is 2 blocks from the Arena with convenient $10 in/out access parking across the street from the hotel in an outdoor lot.

We entered the lobby for checkin and were loudly greeted by 10-15 middle-aged guys all with coolers drinking Busch who proclaimed - 'welcome to the party' - they were looking for rooms but had no reservations. The lobby staff did a very, very good job in laying down the law on them and warning them about excess noise. When getting my room key, I asked the front desk if we could be placed on a floor separate from this group, and they happily did so. This was really appreciated.

We were on the 4th floor on a corner room at the end of the hall, so it was very quiet. Red Roofs nationwide completed room renovations that provided a more modern furniture design, new modern sinks, and carpet removed and laminate wood installed, etc.- we stay in their hotels whenever we travel with our dog. If you haven't seen the rooms, it certainly is not the Red Roof of the last 20 years. The room has free WifI, a mini fridge, 37" flatscreen, etc. The bathroom amenities supplied were Pantene 2in1 shampoo/conditioner and an oatmeal-based soap bars.

The room was very clean. The staff was still setting up the bathroom when we came into the room. The use of wood laminate does allow for better/easier cleaning overall (and is much better for hotels than carpet), although when cleaning with swiffer-type cloth mops, dust and dirt will build up on corners and borders, which can be noticeable since the wood laminate is light-colored.

There is complimentary continental breakfast provided in the lobby from 7-10am. This included on Sunday morning - English Muffins, bananas, pastries, blueberry/banana walnut muffins, hard-boiled eggs, coffee and OJ/Apple Juice. The staff worker kept everything fully stocked and continuously cleaned the counters and emptied trash.

Overall, the lobby staff was very patience with a clearly rowdy group of men, so they should be commended with that. The hotel is a great value in downtown Columbus for Arena events.

Room Tip: I would request a room on the opposite side of US 23, such as a corner room (423) away from the elev...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bengals9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 19, 2013
Thank you for your detailed review of your stay in our Red Roof Inn Columbus-Downtown hotel. We are pleased that you found our location to be convenient for downtown activities and that our prices were a good value for you. Please be aware that we also offer a free airport shuttle to and from the airport daily from 8 AM to 6 PM. Thanks again for taking the time to tell us about your visit. Please come back again soon.
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Virginia
Level 4 Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 17, 2013

Décor appears update but a little beat up. Front desk staff very nice and helpful.
As for the room there was hair stuck to the wall in several different areas, stuff stained on the wall in several areas, big globs of dried up toothpaste in shower, dirty on floor, use make up brush beside toilet, dusty and dirty furniture, sticky telephone, soda rings and sticky yuck on beside table, greasy finger marks all over other furniture and hair wrapped up in all the towels.
I Cleaned the bathroom before I would even consider using it.
This property has potential if it was simply cleaned!
Breakfast in the morning gross!!! In the middle of eating my bagel I noticed mold on the top of the bagel and black stuff floating in the apple juice. I will have to say the lady laying out the food kept the counter top clean and well stocked.

Room Tip: Bring your own cleaning supplies!
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vacationgwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 18, 2013
Thank you taking your time to let us know the good, and the not-good details of your recent stay. We try our best to provide a clean and comfortable experience for each and every guest who stays with us. I am very sorry that we failed to do so for you. Please know that this was not our typical performance. We would love to have the opportunity to serve your again in the future, and provide you with a much better lodging experience. Please come back and stay with us if you are returning to Columbus.
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Lexington, Ohio
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 16, 2013

My wife and I stayed two days while she had eye surgury. The property had been updated recently and was very well done. The room was very nice. The beds were comfortable. Flat screen TV, microwave, fridg. The staff couldnt have been any nicer. At check in JJ was very helpful.
BUT---The hotel was hosting a youth group, a very big group, I mean the whole hotel. They over run the place. The slaming of doors, banging on walls, shouting, runing in the halls started around check in time and continued into the early morning hours. Most of their room doors were open to the party in the hall. They banged on our door several times at night thinking their frends were inside. I called the desk twice and told them what was going on. I was told the security officer would take care of it. After the second time I called I knew they had lost control of the place and didnt didnt bother call anymore. The breakfast buffet was over run by teens in their pajamas. A checkout they refunded my $10 a day parking fee and knocked a little off my bill. If you are thinking about staying here make sure you know what they have going on.

Room Tip: This hotel is in a arena/convention area. Make sure you know what is going on in town if you want a...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 18, 2013
Thank you very for taking the time to let us know what you liked and didn't care for during your recent stay. It sounds like you found our rooms to be well appointed and J.J. to be very accommodating at check-in. J.J. will appreciate your compliments regarding his service. I certainly do apologize for the noise that disturbed you during the one-night stay of the youth organization. I am very sorry this happened. Please consider giving us another chance and stay with us if you are returning to Columbus in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland, Ohio
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 15, 2013

My wife and I stayed here the first night together and then my wife stayed the next three nights while I had surgery in Grant Medical Hospital about 1 1/2 miles away. The place was clean and the employee's were all helpful. The parking lot set-up across the street is a bit odd and crossing the street to-and-from the parking lot at busy times can be dicey, but it is manageable and this was the only draw-back (a minor one at that) to an otherwise comfortable stay. They had a security guard on duty at night that would keep an eye out for you when parking and crossing the street at night if you asked.

Stayed November 2013, traveled with family
Helpful?
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 18, 2013
Thank you for telling us about your recent stay during your surgery at Grant Medical Hospital. We certainly hope your surgery was successful and that you are continuing your recovery. Yes, we are only about 8 blocks due North of the hospital, straight up 4th Street. Our security officer is on duty each night to assist our guests for a comfortable experience during their stay. Please visit us again when you are returning to Columbus. Hopefully, not for surgery on a future stay.
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Madison, Wisconsin, United States
1 review
Reviewed November 10, 2013

This is a nice property for the price with spacious, clean, recently refurbished rooms and a very convenient downtown location. Parking and a fitness facility are available nearby (gym is free with your stay). Best of all, Ruby does a great job with the breakfast included with your room rate. I would definitely stay here again.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank not4profit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 11, 2013
Thank you for letting us know how much you liked your stay in our Red Roof Inn Downtown-Columbus. Our hotel is very conveniently located for many of the downtown attractions. Including the Greater Columbus Convention Center, Nationwide Arena, North Market, the Short North District and the Arena District; all within easy walking distance. Good to know that you took advantage of the free workout agreement we have for our guests at the nearby Metro Fitness facility. Ruby will be very happy to know that you mentioned her specifically for her service at our complimentary continental breakfast. Thank you again. Please visit us whenever you are returning to Columbus.
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Level 5 Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 4, 2013

My husband and I were staying in town for a business event being held at The Hilton. We didn't want to spend too much on our accommodations, so we looked to see if there was a Red Roof nearby. To my luck it was just a block away and walking distance from the Hilton and Convention Center. The hotel is very close to the highway exit and easy to get to. It seems newer, it's clean and inviting, not fancy by any means, but it is modern and simple. I was very happy with the facility, room, and service. The wifi was free and there was a great room service menu ( we didn't try anything, but there were plenty of options.) The parking costs $10 a day. It's an outdoor private lot across the street, but it has in/out privileges as much as you need (which is a steal for downtown). Very pleased with our stay.

Room Tip: Try to get a room away from the vending area, the ice machine is noisy.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Littlemrsbush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 6, 2013
Thank you so much for letting us know how pleased you were with your stay. It is nice being located across the street from the Greater Columbus Convention Center. Our guests can easily walk to their conferences and to the many wonderful restaurants in the immediate area. It is also nice to know you found our parking to be affordable and convenient with the free in & out privileges. Please return for another visit when business or leisure brings you back to downtown Columbus. Bring your friends too!
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Additional Information about Red Roof PLUS+ Columbus Downtown-Convention Center

Property: Red Roof PLUS+ Columbus Downtown-Convention Center
Address: 111 E Nationwide Blvd, Columbus, OH 43215
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#10 Best Value Hotel in Columbus
#13 Business Hotel in Columbus
#15 Family Hotel in Columbus
#25 Romantic Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof PLUS+ Columbus Downtown-Convention Center 2.5*
Number of rooms: 149
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The Red Roof PLUS+ Columbus Downtown-Convention Center is a pet friendly, family friendly hotel in downtown Columbus, Ohio near the Greater Columbus Convention Center. This hotel is also conveniently located near Nationwide Arena, The North Market and the State Capitol. This terrific 100% Smoke-Free downtown Columbus Red Roof offers free WiFi, free continental breakfast, and free access to nearby fitness center. It also offers suites, a coin laundry facility, elevators and interior corridors. All rooms feature an iron and ironing board, in-room coffee maker, hair dryer, in-room safe for a nominal fee, microwave and refrigerator. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! This location offers On Command Video with a selection of free TV channels, pay-to-view premium channels, movies, music and games. Now offering Red Roof's new Order Inn program, where guests can order delicious food for in-room delivery. We have meeting space for up to 50 people--please contact our property sales department for more information. Shuttle service available to and from Port Columbus Airport for a nominal fee, please contact hotel for details. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Columbus Downtown Hotel Columbus
Columbus Red Roof Inn
Red Roof PLUS+ Columbus Downtown-Convention Center Ohio

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