I have traditionally been thrilled to stay at the Renaissance Columbus Downtown Hotel for business. The service has been excellent and the food first rate. During my recent stay November 1-3, this was not the case.
While the check in process was smooth and I was mercifully able to get into my room very early, service after check in was dismal. Questions of staff at the front desk about game time for the Ohio State Game and in which room the hospitality suite was located were met with blank stares. I ended up asking the same questions of a fellow conference attendee and they were promptly answered.
The food. Wow! In the past the food, both at the restaurant in the hotel and the banquet lunch services were very good. This year lunch was absolutely terrible. It was a miserable beef dish with disgusting mushroom gravy that an airline would be embarrassed to serve.
That being said, the lounge decor and service in the lounge were outstanding as always!
I hope that the Renaissance makes some improvements soon, it would be sad to lose a good full-service hotel in downtown Columbus.
- Official Description (provided by the hotel):
- Relax in over 400 luxurious Columbus hotel rooms with upscale amenities and contemporary styling while enjoying stunning views of downtown. Let the colorful art of local artisans guide you to the rooftop terrace for relaxation in a uniquely urban poolside oasis. During your stay, explore top attractions from this hotel in Columbus, OH near Nationwide Arena, Columbus Convention Center, and The Ohio State University. Tantalize your palate at Latitude 41, a Dean James Max destination restaurant using local products and naturally-raised meats to create uniquely-simple dishes, or wind down with bar selections at the chic and vibrant Bar 41. For exclusive gatherings, enjoy a Columbus, OH hotel with tastefully renovated indoor and outdoor event space that provides an ideal backdrop for business functions and wedding celebrations. Feel the energy of the state's capital at the Renaissance Columbus Downtown Hotel. ... more less
- Reservation Options:
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- Also Known As:
- The Columbus Renaissance Hotel
- Renaissance Columbus Downtown Hotel Ohio
- Columbus Renaissance