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“Very Rude” 1 of 5 stars
Review of Knights Inn - Columbus

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Knights Inn - Columbus
2.0 of 5 Hotel   |   5930 Scarborough Boulevard, Columbus, OH 43232 (Formerly Americas Best Value Inn Suites)   |  
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Ranked #127 of 142 Hotels in Columbus
Columbus, Ohio
1 review
“Very Rude”
1 of 5 stars Reviewed December 21, 2013

The clerk was a complete jerk! It was raining when I arrived and had to talk to him through a window from the outside. I had to ask him to speak up, letting him know that it's very hard to hear him through the thick pane with the rain pouring down behind me. He was very rude after that, but quoted me $42. I told him I accepted the rate. When I filled out the information sheet and handed it back, he mumbled again through the glass, and I had to ask him to speak up again. He screamed at me to give him my ID and credit card. When he handed it all back and walked away, he charged me $50 for the room, not the $42 he quoted me. DO NOT STAY HERE.

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 1 of 5 stars
      Service
Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Berea, Kentucky
2 reviews
1 of 5 stars Reviewed January 31, 2012

We reserved a room here, when we arrived to check in we were greeted with a very unfriendly clerk who acted surprised that I was even there. After I stated that we had a reservation, he asked if we had a room at America's Best Value Inn. I wanted to say, "no, my reservation is with Super 8 but I thought I'd check in at America's Best Value Inn", what kind of question is that? Without saying anything else, the man disappeared into a room behind the counter and left me waiting, and waiting, and waiting with no explanation of what he was doing. So I left! The building also appeared to be in bad shape and the lobby smelled bad. It gets better, I did not check in and was still charged for the room! We called and they refused to refund the money. It is a rip off to treat a customer as I was treated and then still charge us for the room. I do not recommend anyone ever staying here!

Room Tip: Choose a different hotel!
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  • Stayed December 2011, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Barb M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knights Inn - Columbus

Property: Knights Inn - Columbus
Address: 5930 Scarborough Boulevard, Columbus, OH 43232 (Formerly Americas Best Value Inn Suites)
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Free Breakfast Spa Wheelchair access
Hotel Style:
#4 Spa Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Knights Inn - Columbus 2*
Number of rooms: 75
Reservation Options:
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Also Known As:
Knights Inn - Columbus Ohio

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