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Columbus
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Reviews (1,182)
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Traveler rating
758
273
90
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29
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All reviews executive floor great hotel shopping and restaurants fire pit room service fitness room pool and hot tub excellent stay breakfast buffet business trip comfortable beds convenient location fitness center easy access enjoyed my stay front desk staff parking lot
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Reviewed 5 weeks ago

It was a great overall experience. The room was very comfortable and clean. The hotel amenities such as the indoor and outdoor fire places was nice. Plenty of areas for having meetings around the hotel. Food for our group meetings was very good

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Denis642020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this reviewResponded 4 weeks ago

Dear Denis,
Thank you for taking time out of your busy day to write such a great review on the Hilton Columbus/Polaris! We enjoyed hosting your business meeting. We will make sure our Chef hears about your comments about how his food was "very good". We hope you will choose to stay with us again real soon!

Sincerely,
Nancy Howard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Stayed at this location due to a company training conference that was held in one of their conference rooms. The rooms were perfect, no complaints at all. The staff checked in daily during my stay to ensure that all of my needs were met. The staff was exceptional from the front to the kitchen staff during breakfast/lunch. The food was amazing! The only suggestion I have would be to replace the existing outlets with USB outlets, although there is 1 or 2 on the alarm clock.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank zachary h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this reviewResponded 4 weeks ago

Dear Zachary,
Thank you so much for taking time to write such an amazing review on the Hilton Columbus/Polaris! We are so glad you enjoyed your stay with us. We also enjoyed hosting your conference and look forward to working with your organization on future events. Also, we are about to begin upgrading our guest rooms and we will be adding in additional USB ports. We hope you will choose to stay with us again!

Sincerely,
Nancy Howard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2020

We were in town for a volleyball tournament. Great location with a mall across the street and many great restaurants! Hotel lobby was amazing with fire place and comfy seating. Bar set up was nice. Kids loved the indoor pool. Hotel staff was as friendly as they come!

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank F5878YXmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this reviewResponded January 8, 2020

Dear Reviewer,
Thank you so much for taking time out of your busy day to write such a great review on the Hilton Columbus/Polaris. We are thrilled to hear that you enjoyed your stay with us during our volleyball tournament. We also appreciate the shout out for our friendly staff. We hope you will choose to stay with us again when your travels bring you back to Columbus, OH.

Sincerely,
Nancy Howard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2019 via mobile

Came into Columbus for the weekend to celebrate my birthday.
Hilton always makes you feel welcome.
Very nice and courteous staff!
The room was very nice and the breakfast I. The breakfast in the executive lounge was very nice.
I highly recommend Hilton hotels!

Date of stay: December 2019
Trip type: Traveled as a couple
Thank 100toddw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this reviewResponded January 2, 2020

Dear Reviewer,
Thank you very much for taking time to write such a great review on the Hilton Columbus/Polaris. We are glad you enjoyed your stay over your birthday weekend! We thank you for your business and hope you will choose to stay with us again when your travels bring you back to the Polaris area of Columbus, OH.

Sincerely,
Nancy Howard
General Manager

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Reviewed December 27, 2019

My husband and I stay at the Hilton Columbus/Polaris each time we visit the Polaris Fashion Place.

We had an exceptional stay other than the Gemini dining room being closed on a Saturday evening, which was explained in a previous review.

Housekeeping met my many requests to a tee. The front desk staff were pleasant and helpful as always.

I'm eager to see the room renovations next year, although the rooms still appear to be new and very clean.

Room tip: Executive Suite on 9th floor
Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
1  Thank Lorrie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this reviewResponded December 30, 2019

Dear Lorrie,
Thank you for taking time to write such a great review on the Hilton Columbus/Polaris! We are thrilled to hear that we are your choice hotel when you travel to Columbus, OH. We thank you for your business and we look forward to you experiencing our newly renovated rooms next year.

Sincerely,
Nancy Howard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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