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“Needs Refurbishment” 2 of 5 stars
Review of Wyndham Cleveland at Playhouse Square

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Wyndham Cleveland at Playhouse Square
Ranked #28 of 38 Hotels in Cleveland
Stuttgart
2 reviews
“Needs Refurbishment”
2 of 5 stars Reviewed October 6, 2013

I spent a week at the hotel attending a conference. The conference itself was nicely organized, the food was okay and provided a balanced diet. However I was freezing throughout the whole conference - along with most of the other attendees - because they had some issues with the aircon they couldn't solve.
The service was unsteady - some of the staff was very nice and helpful, others were very unfriendly.
The cleanliness of the rooms was okay, although the cleaning staff often took my towels away without replacing them. The room itself was in need of refurbishment - as was almost the whole hotel - and not comparable to what you would get in Europe for that price. The doors of the rooms aren't very solid and therefore don't provide any noise protection. Many of my colleagues had to change rooms several times to just get a room where they could sleep.
All in all I would maybe pay half of the price they ask, especially since breakfast has to be paid seperately and isn't that cheap.

Room Tip: Try to change the room if it is too noisy - they usually let you do that.
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  • Stayed September 2013, traveled on business
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Noni86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalityMgr, Front Office Manager at Wyndham Cleveland at Playhouse Square, responded to this review, November 3, 2013
Dear Noni86,
Thank you for letting us know about your stay with us. We will be using this as additional training opportunities with our staff. We appreciate your feedback.
Sincerely,
Dave Goldstein
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Additional Information about Wyndham Cleveland at Playhouse Square

Property: Wyndham Cleveland at Playhouse Square
Address: 1260 Euclid Ave, Cleveland, OH 44115-1837
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 38 Hotels in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Cleveland at Playhouse Square 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Playhouse Square
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Ohio

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