I spent a week at the hotel attending a conference. The conference itself was nicely organized, the food was okay and provided a balanced diet. However I was freezing throughout the whole conference - along with most of the other attendees - because they had some issues with the aircon they couldn't solve.
The service was unsteady - some of the staff was very nice and helpful, others were very unfriendly.
The cleanliness of the rooms was okay, although the cleaning staff often took my towels away without replacing them. The room itself was in need of refurbishment - as was almost the whole hotel - and not comparable to what you would get in Europe for that price. The doors of the rooms aren't very solid and therefore don't provide any noise protection. Many of my colleagues had to change rooms several times to just get a room where they could sleep.
All in all I would maybe pay half of the price they ask, especially since breakfast has to be paid seperately and isn't that cheap.
- Official Description (provided by the hotel):
- The Wyndham Cleveland at Playhouse Square has been re-flagged the Crowne Plaza Cleveland at Playhouse Square. We have just completed a 6.7 million dollar renovation. Our guestrooms have been 100% renovated. We have also renovated our restaurant/bar and the name of our new restaurant is the Ghost Light Grille. The name was chosen in part for the theatre superstition that if a single light was provided when the theatre would be otherwise completely dark, it would give the ghosts inside an opportunity to perform on stage, thus appeasing them so they wouldn't curse the theatre or sabotage the set or production. Our pool & fitness center were 100% renovated. Our lobby includes new artwork, furniture and front desk. We also added a Sundry Shop with snacks, chips, and sodas for convenience. ... more less
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- Also Known As:
- Wyndham Cleveland At Playhouse Square Hotel Cleveland
- Wyndham Playhouse Square
- Cleveland Wyndham
- Crowne Plaza Cleveland At Playhouse Square Ohio