I stayed here one night on business and the hotel has recently (May 2014) been refurbished.
My room (1703) was lovely inside, plenty of room, view of the lake, nice bathroom and a good shower. Bed was excellent and also plenty of power points to charge laptop/phone/ipad etc. Beside the bed there was a clock radio which also had an IPhone docking point to charge your phone.
However, my room was close to the lift and so was noisy with people walking past I got woken up. I also had an joining room and you could here everything on the guy next door was doing though the door.
The coffee machine didn't work, it put hot water all over the place. The ironing board was the cheapest thing I'd ever seen. I put it up to iron my shirt and then couldn't put it down. I was scared to be to forceful with it and I thought it might snap. There was also only one bottle of water in the room.
So a nice hotel and good service when I checked in etc however for $255 a night it's just not good enough. There is valet only parking at $30 for 24hrs and no self park but if you look across the road you can park for $11 and that's valet parking to.
The little touches are missing and I came away wishing I'd stayed elsewhere even though it wasn't my money paying.
- Official Description (provided by the hotel):
- Bringing new energy to the financial district, The Westin Cleveland Downtown recently completed a $64 million dollar transformation. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Horseshoe Casino and East 4th Entertainment District. The hotel is pending LEED certified, and is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. ... more less
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- Also Known As:
- Crowne Plaza Cleveland
- Cleveland Crowne Plaza
- The Westin Cleveland Downtown Ohio