I had booked this hotel before it had officially opened for my husband's 50th birthday. I had read the reviews the week before our stay and was nervous about following through with our reservation. In the end we opted to give it a try. I am thrilled that we did. The lobby is absolutely stunning. The staff at the front desk were very personable and helpful. We stayed in a suite (#918). The suite itself was beautiful. The bedding was comfortable. Liked the extra touch of robes and disposable slippers. The t.v. was in working order unlike a previous reviewer had stated. The separate living/work area was very nice. The only 2 drawbacks on the suite are the view looks out onto the roof (where you can see two satellite dishes for the restaurant below) and one can hear the elevators going up and down. As other reviewers stated there is no street parking. Only valet parking. We were totally fine with that because the other two hotels we've stayed at downtown have the same. We like the convenience of coming down and having our vehicle waiting for us. The only complaint I would have from our stay is that we were woken up by housekeeping at 9:40 a.m. (we had the do not disturb sign hung on our door) on a Sunday which has a late checkout of Noon. As a parent away from four kids for a night I was looking forward to not being woken up by anyone. All in all the hotel is beautiful and my apprehensions were for naught. We would definitely stay here again.
- Official Description (provided by the hotel):
- Bringing new energy to the financial district, The Westin Cleveland Downtown recently completed a $64 million dollar transformation. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Horseshoe Casino and East 4th Entertainment District. The hotel is pending LEED certified, and is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. ... more less
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- Also Known As:
- Crowne Plaza Cleveland
- Cleveland Crowne Plaza
- The Westin Cleveland Downtown Ohio