I think this is hotel meets your needs pretty well if you are traveling for pleasure. It was clean. The staff was very nice. There were nice views. The beds were comfortable and the shower worked well. No bad odors or stains. Felt pretty secure.
On the negative side. They charge 13 dollars a day for WiFi. I know that some hotels have no choice about this based on their contract with whoever actually owns the property but free Wifi is so common that those hotels that charge really stand out. The other negative is that the immediate area the Hyatt is quite isolated. I walked around on Friday night at 6:00 and Sunday morning at 10:00 and at both times I walked several blocks where I did not see another person. If you like to walk out of your hotel and stroll by interesting shops and restaurants, this is NOT your hotel. There is one street that is closed off to car traffic that had a dozen or so restaurants, but that's really it.
I booked my room through Priceline. I was able to get it for $65 a night. Parking was another $24 a day and if I had used the Wifi it would have been another $13. I was told that they didn't take room requests when a room was booked through a third party but they would take my preferences and see what they could do. I asked for a room above the 5th floor and away from the ice machine and elevator. We also asked for the two beds as opposed to one King. Finally, we asked for a room overlooking Superior Street. Happily, they were able to give us everything we asked for. The room was pretty quiet. We were not disturbed by the weddings and other events in the arcade. However, on Monday morning, the traffic did wake me up. I am not a super light sleeper, so I think I light sleeper would want a room even higher. In addition, I think a room at the 8th floor or higher would have afforded a view of the Lake. On the 6th Floor we looked out on to the Post Office, which is a nice building but I think the Lake view would have been nicer.
If I were to visit Cleveland again, I would try to stay in the Ohio City or Tremont areas, especially since we already visited the Rock and Roll Hall of Fame and would not care if we were close to it (the Hyatt is walking distance to the Rock and Roll Hall of Fame, which was definitely a plus). Ohio City and Tremont are very arty areas with lots of shops, galleries, and restaurants. You could walk out your door and be happy all day strolling around.
I do want to emphasize that the staff were extremely nice and they would have brought my ranking up if it were not for the Wifi charge lowering the score.
- Official Description (provided by the hotel):
- Situated in the heart of downtown in a Historic Landmark Building, Hyatt Regency Cleveland at The Arcade offers 293 newly renovated guestrooms. The hotel is walking distance from the Cleveland Convention Center, Progressive Field, FirstEnergy Stadium, Quicken Loans Arena, the Rock and Roll Hall of Fame, the East 4th Street entertainment district, Playhouse Square, and the Jack Casino. It features 14,000 square feet of divisible meeting space, including four executive boardrooms, five banquet rooms, and 4,800 square feet of prefunction space. 1890 Restaurant and Lounge, overlooking the historic Arcade, offer breakfast, lunch and dinner in a cozy atmosphere. Guests will also enjoy the fully equipped 24-hour fitness center and luxury spa. ... more less
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- Also Known As:
- Hyatt Regency Cleveland At The Arcade Hotel Cleveland
- Hyatt Cleveland
- Hyatt Regency Cleveland At The Arcade Ohio