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All reviewschocolate barrock and roll hallhistoric buildingwithin walking distanceunique hotelhouse of blueswedding receptionvalet parkingeuclid avenuesports venuesheart of downtownrestaurants and barslocation is greathigh ceilingsprogressive fieldplayhouse squarevalet service
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1,703 - 1,708 of 1,831 reviews
Reviewed August 4, 2008

Great location and bed;room not comfortable for tv viewing and

ice is in even floors.

Staff we excellent.

  • Stayed: July 2008, traveled as a couple
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Thank tlg46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2008

We loved everything about this hotel.

The service was great, from the parking valet, to the front desk and concierge, and room service.

The location was perfect for the Rock 'n Roll Hall of Fame and Progressive Field.

The rooms had 16' ceilings, and felt totally luxurious.

  • Stayed: July 2008, traveled with family
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2  Thank TorontoKimmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2008

The Hyatt at the Arcade is just beautiful in every way. From the valet car parking with luggage storage, check in and all the help we received from Fred, the Concierge, it was all excellent! This is an amazing place to stay and walking distance for many things. It is also close to the trains which will take you anywhere you need to go. This is a MUST STAY place if you are going to Cleveland!

  • Stayed: July 2008, traveled with friends
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2  Thank foodieColumbus_OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2008

If you didn't like this hotel, it must be because you live in a castle, or somewhere that blocks you from enjoying pleasure in life. The hotel is great, located in a historic arcade (spectaculor). The rooms have 15-foot ceilings, lots of spacte for the beds, the TV, the sofas. It's almost as big as a small apartment. You'll enjoy this room, I guarantee it!

  • Stayed: July 2008, traveled as a couple
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3  Thank Urbanlook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2008

You can stop by this hotel to see the beautiful interior lobby, but I cannot advise staying here. Try the Embassy Suites or Marriot Key Center, which are both close by. I booked at this Hyatt at the advice of a friend who had stayed there before. In my opinion, the $200 per night price tag was not worth it. I requested a room in a quiet corner upper floor on the lobby side of the building and was given an 'upgraded' room on the 4th floor overlooking the lobby. The room smelled of grease and had bad air quality. The windows looked out on the ground air conditioning exhaust units. When I opened one of the windows for fresh air, I could smell what seemed like restaurant air exhaust. The outside of the building was very dirty and pigeon droppings were all around the windows. I closed the window and closed the curtains and then sprayed some of my Oust room deodorizer that I always carry with me on trips! I asked at the front desk for another room but was told there were none available. That was odd, because it was obvious there were not many people staying at this hotel. The bathroom needed door repairs and a good floor scrubbing. It was not up to other Hyatt standards. There was no complimentary breakfast or coffee, you are on your own. I reported my findings at checkout
and the attendant thanked me for staying and said that he would take a look into it.

  • Stayed: June 2008, traveled on business
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2  Thank JR157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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