I had my personal property stolen from me which I then later found inside a maids cart. I attempted to make someone aware of this situation but was dismissed. I appear to be much younger than I actually am and because of this I am somewhat used to poor service but this has to be the worst hotel experience of my life. I have done a great deal of traveling in my life and have stayed at 5 star hotels and I have also stayed at 1 star motels in the middle of Appalachian Kentucky that costs $19.99 a night when I had to have my vehicle emergency repaired. For me to say this was the worst experience means it was in fact a horrendous experience. My room had used feminine products in the trashcan and there was literally a pile of french-fries on the floor. I stayed in one of the supposedly top rooms in the hotel, if this is the case then I would suggest not staying here and finding another hotel.
- Official Description (provided by the hotel):
- Situated in the heart of downtown in an elegant National Historic Landmark Building, the Hyatt Regency Cleveland at The Arcade. A total of 293 guest rooms including 4 suites. 14,000 square feet of divisible meeting space including 4 executive boardrooms, 5 banquet rooms, and 4800 square feet of prefunction space. 1890, a contemporary restaruant and lounge, seats 210 open for breakfast, lunch and dinner. Fully equipped Fitness Center. The Hyatt Regency Cleveland is within walking distance of the Cleveland Convention Center, Progressive Field, Browns Stadium, Quicken Loans Arena, Rock and Roll Hall of Fame, East 4th Street entertainment district, Cleveland Clinic, The Warehouse District and Theater District. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Cleveland At The Arcade Hotel Cleveland
- Hyatt Cleveland
- Hyatt Regency Cleveland At The Arcade Ohio