I come to Cleveland every year for the Annual "Drum Fantasy Camp" which is held at the Hyatt so it makes sense to stay there. Every year I get a bad room usually near an elevator or next to a large AC compressor. Usually I get a deal on the room because I get a package deal. This year I decided to pay the rack rate in hopes that I would get a better room. I did get a quieter room facing the front of the hotel, but this was a smoking room that probably has never been renovated. The room stinks badly, the carpet sucks, and the wallpaper is in bad shape. The beds where not too bad. I got nothing I asked for- i.e... High floor, king bed.
When I asked the person at the front desk if they could change the room all I got was a well-rehearsed routine stating, "The hotel is full" "were sorry". Sorry. I paid $250 a night for a room that I would expect at Motel 6. All I can do is post my review here, tell all of my friends and never stay at any Hyatt around the country. They all must be like this. Also next year I'll just stay at the Marriott. I've stayed there before and their standards seem to be higher to the point you actually feel you’re getting what you’re paying for. If you’re reading this and think it’s harsh, read a few more reviews and book yourself a room. Enjoy.
- Official Description (provided by the hotel):
- Situated in the heart of downtown in a Historic Landmark Building, Hyatt Regency Cleveland at The Arcade offers 293 newly renovated guestrooms. The hotel is walking distance from the Cleveland Convention Center, Progressive Field, FirstEnergy Stadium, Quicken Loans Arena, the Rock and Roll Hall of Fame, the East 4th Street entertainment district, Playhouse Square, and the Jack Casino. It features 14,000 square feet of divisible meeting space, including four executive boardrooms, five banquet rooms, and 4,800 square feet of prefunction space. 1890 Restaurant and Lounge, overlooking the historic Arcade, offer breakfast, lunch and dinner in a cozy atmosphere. Guests will also enjoy the fully equipped 24-hour fitness center and luxury spa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Expedia, Priceline, Travelocity, Hotwire, getaroom.com, Hotels.com, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Hyatt Regency Cleveland at The Arcade reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Regency Cleveland At The Arcade Hotel Cleveland
- Hyatt Cleveland
- Hyatt Regency Cleveland At The Arcade Ohio