I love what they have done with the Arcade; I'm from Cleveland but now live in Kentucky. When I visit I love stay here. I try to get a room facing the house of blues but if you want a little peace ask for a room off the arcade with a good city view. Beds are comfortable, food is average but the location is great. I love Cleveland, I've always like the Arcade and the variety of shops. This is not a Five star hotel but it is one of the best downtown Cleveland.
The valets staff Service is scary ... Depends on shift I think. I saw one staffer driving a guest car reckless, I said told the other valet he was not to drive my car. Late at night, your on your own especially if no one is on there post. I stayed there in November and I waited for a few minutes, parked my car in front of the hotel took my keys upstairs to the desk and he parked my car for.
The front desk staff are friendly & very helpful. I have no issues ever and i have stayed here several times in the last 12 months. The rooms located on the arcade are nice but it can be a little noisy if there is a reception going on, which does not really last all night and but it's still great hotel with a good experience.
Overall its a great hotel in a great location! The valet staff is not all unprofessional as a few.
I would say recommend this hotel it's a great hotel in a great location.
- Official Description (provided by the hotel):
- Situated in the heart of downtown in a Historic Landmark Building, Hyatt Regency Cleveland at The Arcade offers 293 newly renovated guestrooms. The hotel is walking distance from the Cleveland Convention Center, Progressive Field, FirstEnergy Stadium, Quicken Loans Arena, the Rock and Roll Hall of Fame, the East 4th Street entertainment district, Playhouse Square, and the Jack Casino. It features 14,000 square feet of divisible meeting space, including four executive boardrooms, five banquet rooms, and 4,800 square feet of prefunction space. 1890 Restaurant and Lounge, overlooking the historic Arcade, offer breakfast, lunch and dinner in a cozy atmosphere. Guests will also enjoy the fully equipped 24-hour fitness center and luxury spa. ... more less
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- Also Known As:
- Hyatt Regency Cleveland At The Arcade Hotel Cleveland
- Hyatt Cleveland
- Hyatt Regency Cleveland At The Arcade Ohio