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“Very Nice”

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Cleveland Marriott Downtown at Key Center
Ranked #8 of 38 Hotels in Cleveland
Certificate of Excellence
GreenLeadersSilver level
Reviewed June 13, 2014

What a great place and perfect location! Walking distance to all the restaurants in the area. Staff was very friendly and accommodating. Room was clean and beds were very comfortable. Would definitely stay again. No complaints.

  • Stayed: June 2014, traveled with friends
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1  Thank Vickytorious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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476 - 482 of 1,007 reviews

Reviewed June 11, 2014

Room was great. staff courteous, and the location was very near the convention center. My only complaint was the remote control for the TV - changing channels required you to access the main menu every time you wanted to change it - kind of cumbersome, I did not eat any meals there so I can't speak for the food.
Self Park is $20/day; Valet is is $50/day

Room Tip: Ask for a room with lake view
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  • Stayed: June 2014, traveled on business
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Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2014

Hubby and I stayed here to celebrate a milestone birthday. Room was spotless. Service was prompt. Located in the middle of everything - you can walk to most attractions. We had a late night meal in the hotel bar. Menu was limited at that hour, but the food was excellent. In the morning we went to the breakfast buffet. Another excellent meal, and a good value. Would return.

  • Stayed: May 2014, traveled as a couple
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4  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key Center, responded to this reviewResponded June 9, 2014

Thank you for choosing the Cleveland Marriott to celebrate your birthday. I am so pleased to hear that your stay was good. I appreciate your feedback and look forward to having you back as our guest in the future.
Best Regards,
Bob M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2014 via mobile

I have been staying fairly regularly since last Aug. Never disappointed with anything. Consistant service from checkin through bartenders, servers, managers and bellhop staff. I really enjoy my time here and happy to reach platinum status this week

Stayed: June 2014, traveled on business
2  Thank Dave O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2014

I have stayed @ this location many times. WONDERFUL!!! This Hotel is within walking distance of the Rock & Roll Hall of Fame & Museum. Also the downtown restaurants are fabulous!!! Everything within walking distance!!! The restaurants & the store inside of the hotel is great!!! Front desk staff is wonderful & the rooms are extremely clean with refrigerators & coffee makers!!! Such a great Marriott!!!

Stayed: May 2014, traveled on business
1  Thank Bev B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

This is a nice, clean hotel. The amenities aren't fabulous, but clean is important to me. The one that bugged me about the hotel was we had reservations for two guests, however, there were only two sets of towels in the bathroom. Girls used two towels per person (long hair), so this was a bummer, especially after I had asked for extra towels before check-in.
They made a nice effort to provide drinks/fruit for the runners, which they didn't need to do. They also opened their gift shop/snack shop super early on Sunday morning (5am) incase anyone needed anything before the race.
This was a great hotel for us because it was centrally located to all of the race activities. I would definitely stay here again.

  • Stayed: May 2014, traveled with family
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Thank amyandbri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

We recently traveled to Cleveland for a wedding anniversary getaway. Living in Michigan, Cleveland was a very easy drive, and a fun city to visit. Our room was a corner room on the 15th floor with a nice view of the surrounding city. It was quiet and comfortable, and seemed to have been recently updated. Staff was very polite, and the hotel even had a driver that was able to take us to Great Lakes Brewing one night.The hotel is very close to the lake, and the Rock and Roll Hall of fame. Walking to restaurants and surrounding areas was very easy. Overall, a very pleasant stay.

Room Tip: Corner rooms have lots of windows.
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  • Stayed: May 2014, traveled as a couple
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Thank minicoopermom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cleveland Marriott Downtown at Key Center

Address: 127 Public Square,, Cleveland, OH 44114-1217
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cleveland
#1 Romantic Hotel in Cleveland
#2 Green Hotel in Cleveland
#4 Family Hotel in Cleveland
Price Range: $175 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
Number of rooms: 400
Official Description (provided by the hotel):
Experience ultimate style and sophistication at the revitalized Cleveland Marriott Downtown, an urban retreat. Offering stunning views of Lake Erie and the city skyline, this 25-story hotel boasts 400 rooms with sleek furnishings and upgraded bathrooms fresh off a $10 million renovation. Explore exciting attractions within a short walk of this metropolitan hotel, such as the new Horseshoe Casino, Quicken Loans Arena, Browns Stadium, Progressive Field and Rock & Roll Hall of Fame. Take advantage of our renowned hotel staff for unmatched hospitality and deep local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, conveniently situated within our hotel. Rediscover comfort at the refreshingly-modern Cleveland Marriott Downtown. ... more   less 
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Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott Downtown At Key Center Ohio

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