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“Centrally located, 4* hotel, all you expect from a Marriott”

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Cleveland Marriott Downtown at Key Center
Ranked #8 of 38 Hotels in Cleveland
Certificate of Excellence
GreenLeadersSilver level
North America
Level Contributor
85 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Centrally located, 4* hotel, all you expect from a Marriott”
Reviewed March 31, 2013

Nice, convenient Marriott hotel in the City Centre, close to everything. Valet parking $25, or self parking $20, but weekends only $8. Disappointing that the Concierge Lounge is closed on the weekend, but they give you a coupon for a buffet breakfast in the restaurant, which was very good. The hotel was quiet and comfortable with some nice facilities like two restaurants, a convenience store which is well stocked, plus fitness and business services. Overall, nothing outstanding, but all very nice.

Room Tip: Ask for a lakeview room.
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Travellinggirl2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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963 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (231)
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New Almaden, California
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 26, 2013

A good quality Marriott right in the downtown action area. Get a lake view, high floor and enjoy the easy walk to some fine restaurants and attractions. Great Lakes Science Museum, Rock Hall & Museum, Horseshoe Casino, and Browns stadium all close.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank BayAreaBrownsBackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Level Contributor
374 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed March 26, 2013

First time staying in Marriott Downtown Cleveland. Property was very nice and clean. Great water pressure in the room and very clean. But........The towels in the room were "Fairfield" in quality. Very cheesy, small and thin. Otherwise a nice hotel.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SalMTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 23, 2013 via mobile

We stayed at this hotel for a convention that was held at a nearby hotel. We had a beautiful view of Lake Erie and Browns stadium. Short walk to tons of restaurants in the Warehouse District. The kids were able to swim as well! Great stay and fabulous staff. We would definitely stay here again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vanessa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
130 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 20, 2013 via mobile

My lake view room was great. Most of downtown was visible as was the lake. No complaints with the large comfortable room. Internet speed was fine. Water is hot with plenty of pressure. Concierge lounge staffed better than most, food was not great, nor was there any selection. Luckily there is plenty to do nearby. I had a stopped up drain and James from engineering was there in 3 minutes! Battery went dead in the TV remote and sure enough, James in 3 minutes flat with a new control! If forced to complain about anything, $25 a day to park seems high although the valet was fast and courteous. I will be back!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MikeTretick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buffalo
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 20, 2013

We stayed here because it was close enough to walk to Quickens Arena and the Rock and Roll Hall of Fame. It has a huge lobby area, with bar. We did not eat at the hotel. We chose to park ourselves in an underground attached lot and it was only $8.00 a day (no in/out). Valet was $20, which is still reasonable for a city hotel. Rooms clean, beds comfortable....needed a new coffee maker and they came right up with one for us. Would definitely stay here again.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BuffaloCc222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 18, 2013

Visited family in Cleveland and stayed 1 night in the downtown Marriott. Very spacious, clean hotel that was very busy during the weekend visit. Customer service was excellent. We required an early check-in which the front desk was able to accommodate despite the volume of people (I believe there was a cheerleading competition that weekend). Room was what you would expect from a typical Marriott but our view was great - overlooked Browns Stadium, the Rock n' Roll Hall of Fame and most importantly the lake. Location was central to "downtown", easy to get to by car and nearby to many of the attractions in the area. We had breakfast included in the rate, nothing special (buffet) but did the job. Would definitely recommend staying here for the price, location, convenience and service.

Room Tip: We were given a room on the 25th floor (top) facing the lake. A+ view for the area.
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Goran G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cleveland Marriott Downtown at Key Center

Property: Cleveland Marriott Downtown at Key Center
Address: 127 Public Sq, Cleveland, OH 44114-1217
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#2 Green Hotel in Cleveland
#4 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
Number of rooms: 400
Official Description (provided by the hotel):
Experience ultimate style and sophistication at the revitalized Cleveland Marriott Downtown, an urban retreat. Offering stunning views of Lake Erie and the city skyline, this 25-story hotel boasts 400 rooms with sleek furnishings and upgraded bathrooms fresh off a $10 million renovation. Explore exciting attractions within a short walk of this metropolitan hotel, such as the new Horseshoe Casino, Quicken Loans Arena, Browns Stadium, Progressive Field and Rock & Roll Hall of Fame. Take advantage of our renowned hotel staff for unmatched hospitality and deep local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, conveniently situated within our hotel. Rediscover comfort at the refreshingly-modern Cleveland Marriott Downtown. ... more   less 
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Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott Downtown At Key Center Ohio

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