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“Clean, quiet, Marriott finest”

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Cleveland Marriott Downtown at Key Center
Ranked #7 of 38 Hotels in Cleveland
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 13, 2013

Stayed there for an overnight stay this past Friday night - very clean, quiet, comfy beds and spacious room. Breakfast buffet at David's was a bit pricey ($14 pp) but well worth it, have something for everyone on the buffet, and an omelet chef. Very good.

  • Stayed: January 2013, traveled with family
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2  Thank Kathy3116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 - 676 of 1,016 reviews

Reviewed January 13, 2013

This hotel has gone from adequate to avoid. Rooms are in need of remodeling and are not terribly clean. Common areas look dated and room service was a disappointment. I have stayed here over the years and the location kept me coming back. However, the deterioration in the hotel is difficult to ignore.

Stayed: December 2012
3  Thank YGlobalTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2013

We just spent a weekend in Cleveland and it happened to be during a winter storm.I was so happy I chose this hotel ! from our window we could take in the fantastic views of a beautifully decorated downtown.From a different room that my sons occupied we could see the lake.The staff was excellent and I greatly appreciated when one of the parking attendants inquired about my husband's status after hearing that he was involved in a minor traffic accident.We had only breakfast in the restaurant but the atmosphere was nice and the food good.The rooms are cozy and clean.The available fridge was an added bonus since we shopped at the nearby market and had a place to store our goods.Too bad the weather didn't allow us to walk around a bit.

  • Stayed: December 2012, traveled with family
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4  Thank strattera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2013 via mobile

Good location close to casino. Bars and restaurants. Great lobby, good bar and restaurant. Could see public sq from my room. No nearby parking, must valet.
Nice gym, small but clean pool.
Rooms clean. Good service. Wish they had a shuttle to arena and casino (can get sketchy at night). My fav in downtown Cleveland.

  • Stayed: December 2012
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2  Thank buckijz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

A snowy evening met with an easy check in and quick delivery of extra towels. Very nice rooms, which were clean & a wonderful breakfast in the morning. We've stayed here for the past three years and have not been disappointed. We'll be back.

  • Stayed: December 2012
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2  Thank Bonnnies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

Great location in heart of city, walkable to all sites. Room clean but somewhat musty smelling. Food at bar just average though. Went at Christmas and lights around city square were amazing. Sporting venues, casino and Rock and Roll Hall of Fame all nearby.

Room Tip: Higher floor for best view.
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  • Stayed: December 2012, traveled as a couple
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Thank doxielover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

I recently stayed here after photographing a wedding on New Years Eve and am pleased to see that the rooms are just as lovely as they were for my last stay 3 years ago. We even got the treat of having a corner room this time (1604) and not only were the views amazing but it was fun to have a unique layout to our room rather than the standard bathroom/bed/window layout. The bed is so comfortable, I did NOT want to get up!!! We opted for the breakfast service and they were on time and the food was yummy. I wouldn't hesitate to stay here again and I would definitely recommend this hotel to any coming to Cleveland!

Room Tip: Ask and see if you can get a corner room! They have a great layout and lovely views.
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  • Stayed: December 2012, traveled on business
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2  Thank c0reyann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cleveland Marriott Downtown at Key Center

Address: 1360 W Mall Dr, Cleveland, OH 44114-1300
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cleveland
#1 Romantic Hotel in Cleveland
#2 Green Hotel in Cleveland
#4 Family Hotel in Cleveland
Price Range: $155 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
Number of rooms: 400
Official Description (provided by the hotel):
Experience style, sophistication and an ideal setting at newly revitalized Cleveland Marriott Downtown at the Key Center. Our hotel in Cleveland, Ohio features accommodations with sleek furnishings, in a perfect metropolitan locale that acts as an elegant retreat. Look out from our hotel and enjoy stunning views of Lake Erie and the city skyline. Nearby, explore exciting destinations including Browns Stadium, Progressive Field and the Rock & Roll Hall of Fame. ... more   less 
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Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott Downtown At Key Center Ohio

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