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“Great Location, Beautiful Property, Excellent Customer Service” 5 of 5 bubbles
Review of Cleveland Airport Marriott

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Cleveland Airport Marriott
Ranked #16 of 38 Hotels in Cleveland
Certificate of Excellence
Dallas, Texas
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Location, Beautiful Property, Excellent Customer Service”
5 of 5 bubbles Reviewed January 31, 2013

Was in Cleveland on Business and our Corporate Office had booked us at the Marriott Cleveland Airport. The location was very convenient to the airport which made for a quick ride after a long day of travel. Most airport area hotels are NOT the best, BUT this hotel is truly an exception as it was AWESOME!! From the first impression from the van driver which greeted us at the airport to the grand entrance and spectacular lobby to the smooth check in at the front desk, I would definitely give this property 5 STARS!!! The staff were awesome, and especially BILL & LISA in the restaurant. They added to my overall experience which was great!!! Thanks. Another extremely satisfied and loyal Marriott Customer!!!

Room Tip: Ask for a room mid-way down the hall. The hotel is very large and if you get a room with "high...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jeanniene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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643 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Cincinnati, Ohio
1 review
5 of 5 bubbles Reviewed January 31, 2013

Very nice updated rooms. The staff made me welcomed and when I had a concern they not only took care of it immediately but the General Manager followed up to ensure my satisfaction! I would recommend this hotel to anyone coming into the area.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dirk H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 30, 2013 via mobile

The entrance in the lobby is spectacular! I actually thought I was at the wrong hotel and that it was much swankier than I realized. However, when I pulled my car around to the back of the parking lot, I realized it was just a regular Courtyard Marriott.


The room itself was fine. It was clean and what I wanted. There were only 3 towels in the room, which was not enough for the 4 people staying in the room. I requested more and they were brought up quickly. The hallways were a little dingy, though.

I was attracted to this hotel for its amenities. I brought my two small children with me, who were excited to use the pool. The pool temperature was so cold, no one could stay for long. On the other hand, the hot tub was excessively hot! The other guests were going back and forth--warming up in the hot tub and then cooling off in the pool.

The food and service in the restaurant/bar area were outstanding! They were so kind to my children and got us everything we needed.

Overall, we couldn't beat the location. We were attending a Browns game and the hotel was just on the other side of the trolley station park and ride. We were able to get from the hotel to the stadium with ease. Even with the pool temperature problems, I would stay here again.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Awri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guelph, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 26, 2013

Spent A night in Cleveland. Last stop on a long trip. We wanted a nice hotel with onsite bar and restaurant. The staff was great. The rooms were clean and in good condition. The bar was a great place to sit and have a drink. The restaurant was not quite what we expected. The food was good but the bill added up quickly! The room price is ok but bottled water and WiFi are extra. What started as a room for $120 a night ended with a total of more than $300 before we got on the road again.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TDItravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uhrichsville, Ohio
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

We spent a weekend here and are very happy with our choice. The room was larger than a normal hotel room and was very nicely decorated and quiet. It was the dead of winter and the duvets were a welcome surprise! Everyone from the front desk staff to the hotel wait staff were very friendly and attentive to our needs. The restaurant menu was great and the beer selection even greater!

The location is fantastic as it is located very near the expressways and had easy access to the airport and the IX Center.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank papadeedee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 22, 2013

I am in Cleveland working on a lengthy project. I stay at this hotel a couple times a month. Love the rooms, love the restaurant menu, love what is available from room service, and most of all the staff is outstanding. They always recognize returning guests, the "guest service" operator recognizes my voice....we have all become old friends.

Room Tip: Ask for a room that faces the courtyard and if available get a room in the "tower".
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  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marguerite H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed January 16, 2013

I was pleasantly surprised. The hotel is lovely! I had a huge room on the 2nd floor, it was clean, well equipped and included all amenities for the bathroom. Wifi access is complimentary in the lobby. The reception staff was friendly and helpful.
The hotel is situated close to expressways and easy access to airport or city.
Comfortable,clean and quiet. All that you could want.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank papamark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cleveland Airport Marriott

Property: Cleveland Airport Marriott
Address: 4277 W 150th St, Cleveland, OH 44135
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Cleveland
#9 Romantic Hotel in Cleveland
#12 Family Hotel in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cleveland Airport Marriott 3.5*
Number of rooms: 372
Official Description (provided by the hotel):
Explore a recently-renovated hotel at Cleveland Airport, which boasts a convenient location, free airport shuttle, and premier accommodations, making it ideal for business or leisure. Featuring over 350 modern guest rooms and suites with flat screen TVs, spacious bathrooms and innovative Plug-in Panels perfect for an invigorating night of rest and relaxation. Socialize with colleagues in the impressive hotel lobby or enjoy the award winning AMP 150, boasting locally grown cuisine in an eclectic environment. Plan spectacular events in 15,500 sq feet of flexible space and host productive functions in one of 24 dynamic meeting rooms. Just a short drive away from downtown Cleveland, visitors can enjoy exciting area attractions, including the IX Center, Rock & Roll Hall of Fame, sports venues and much more. Book your next trip to the Cleveland Airport Marriott, a contemporary hotel near the Cleveland Airport. ... more   less 
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Also Known As:
Marriott Cleveland Airport Hotel Cleveland
Cleveland Marriott
Cleveland Airport Marriott Ohio

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