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Review of Parallax

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Ranked #56 of 1,908 Restaurants in Cleveland
Certificate of Excellence
Price range: $25 - $100
Cuisines: American
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Late Night, Outdoor Seating, Reservations
Dining style: Casual Dining
Cross street: Fairfield
Reviewed March 5, 2014

From the friendly Hostess who very gently nudged us to our table after imbibing at the bar for 30min+ past our reservation to the Bartender who concocted a special drink for our indecisive friend, to the perfectly attentive Waiter who gave spot-on recommendations, our experience at Parallax was excellent!

Smart, trendy décor in a smart, trendy neighborhood..meets expectations on this point.

Large wine list, bier list that only slightly nods to the bier aficionado. This needs improvement as there are many fine biers that would compliment the menu even better than their wine could. Consulting with a Cicerone would be of benefit on this point.

Apps, soup, entrees were all exemplary.

I'll very much look forward to my next opportunity to visit Parallax.

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Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 - 77 of 146 reviews

Reviewed March 4, 2014

Wonderful food especially the seafood and sushi. Excellent wine list. Well-trained service staff. The flagship of Zach Bruell restaurants. (Also try happy hour for a fun value meal.)

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Thank dadoo70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2014 via mobile

Second time eating in Parallax. It was a busy night on St Valentine's weekend. Had a reservation at 9:30 pm and exactly at that time we were seated in our table. Had the calamari and Green dragon sushi for appetizers. The sushi was palatable with a unique twist. The calamari were awesome also. Had the scallops as main course and my wife had the Shrimp. The seared scallops were fresh and appropriately cooked; possibly the best scallops I have ever had. My wife also loved the shrimp. The service was excellent and seamless. I have been in most of the better ranked restaurants in Cleveland and Parallax stands out as one of the top restaurants in Greater Cleveland. Highly recommended.

1  Thank CRMCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

We have been to Parallax many times and it will always get 5 stars for food. However, this past Saturday evening our overall experience barely merits half that. The food, as always, excellent. But, we were relegated to a table on the patio! Yes, on a nineteen degree night in January, our reservation for restaurant week landed us on the patio where the heat lamps made it uncomfortably hot, yet proximity to the large garage doors provided very cold drafts. Maybe we were denied the ambiance of the dining room because our reservation was made on open table, or maybe they were simply trying to serve and accommodate as many people as possible. Had we been informed that our party of four was going to be seated on the patio, we would have opted for another night and the atmosphere of the dining room we anticipated. Bottom line' we dined in a room with no atmosphere, very uncomfortable temperature and not so hot service. It was not the evening we had hoped for. Next time we will clarify the seating arrangements...but right now we are in no great hurry to return.

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Thank Pinot09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2013

We booked our reservation for 8PM on 12/21/13. We arrived at 8:10pm (we called to let them know, and she said "No problem, we are holding your table for you)....At 8:15pm we were told it would be ten more minutes. We watched as people got up from the bar, went to the hostess and asked when their table would be ready. We discovered there were many tables before us yet to be seated. When we asked the Hostess when we would be seated, she consistently said just a few more minutes. We watched as other guests were frustrated and rolling their eyes. At 8:45pm, while we watched another couple frustrated for not being seated yet, we told the Hostess "why don't you give them our table, we're leaving" and she just smiled and said OK. We've never had a bad experiene here, in fact, we have never waited for our booked in advance table in the past. We would of expected an apology, or at least...most important, the hostess should not have been seriously stretching the truth. We're loyal fans of Zach's restaurants, but this experience was so bad, we want to warn others something has changed, and the Hostess (both the male/female at the front) acted as if they could care less we were leaving.... we hope this is not the "new standard" there...because waiting over 45 minutes for a booked reservation is not the norm but how they handled it was worse even as we did our best to stay in good spirits! If the Hostess(s) attitudes were different and they would have been honest with us when we arrived, it would have made all the difference in the world... and I certainly wouldn't be writing this review on TripAdvisor warning others of a possible shift in how Zach's patron's are being treated if it wasn't quite shocking and very sad to be treated so crappy.

2  Thank Bejaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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