For a large arena the staff is extremely helpful to find seats, answer questions, help disabled people. Well trained indeed.
As with most of these venues, food and beverages are overpriced to the point of gouging. (Why can they not be content with just doubling the cost?)
Ownership installed new seats, spruced it up, looks very nice.
Quibble: Take your earplugs if you do not like head pounding music.
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