The service was spotty (and it wasn't even that busy), with a long wait just to get coffee. Food is average at best. The corned beef hash is tooooo salty!! Homefries are unexceptional, not quite cooked enough, and being cubed, had that "straight from the freezer" feel (and taste). This is a place people go to for familiarity, not for good food. We are obligated to go with family whenever we visit Cleveland, but the delis back East are much better in terms of food quality, freshness, and cleanliness.