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“Food good, service awful”
Review of Antonio's

Antonio's
Ranked #744 of 1,841 Restaurants in Cleveland
Price range: $1 - $20
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Lunch, Dinner, Seating, Takeout, Waitstaff
Ohio
Level Contributor
139 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Food good, service awful”
Reviewed October 5, 2013 via mobile

This is for the Snowville restaurant. The food was good but the service...I will never, ever go back. We waited a very long time to order, we waited while they washed glasses for our beverages. We had to go to the counter and ask for our drinks, we had to go back to the counter to ask for our salad, we had to go to the counter to get napkins. We asked for plates and only received one for three people. We paid in cash and waited 15 minutes for change, seriously...had to wait for another person to subtract it for the server. Awful, awful service. People were walking in and walking out when they could not get service.

Visited October 2013
Helpful?
Thank laadragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

Visitor rating
    10
    3
    3
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
West Virginia, United States
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Excellent”
Reviewed June 1, 2013 via mobile

Manicotti and stuffed shells were great. Restaurant was very clean. Staff was very nice. Overall a very enjoyable experience and we left with two huge boxes of food we could not eat!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Meh...”
Reviewed February 6, 2013

I really don't get all the good reviews. Very mediocre. Thin crust isn't that thin, there's too much sauce and the cheese slides off the slice with the first bite.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank GroundH2o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLEVELAND
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Going downhill fast”
Reviewed December 16, 2012

Having grown up in parma for the last 49 years I have eaten at Antonios multiple times.But the last year and half I have had a bad experiance there 3 times in a row now.Every one of these involved flys hovering our table.I am not talking about one fly, but multiple flys.House flys and fruit flys.I don't know if there is somthing dead under the floors or old rotting food in the kitchen area,,,I am not sure.But what I am sure of is my family and I will never come back there.My neighbor had the same problem there last month also.So IT IS NOT A FLUKE. You need to address the problem before some one gets sick.Also when my wife went to use the restroom, one of your staff were in there vomiting into the stall, Its a sick feeling eating food knowing that one of your staff my be ill. and the food was subpar at best. All of our parties food was dry and cool, We had our nieces birthday dinner there and there were 14 of us and all the food was that way. Please get your act together and get back to way
the quality was yrs ago.
Thank you
Bill

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank BDTROUT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
2 reviews
“One of Cleveland's Best”
Reviewed November 6, 2012

Being born and raised in Parma Ohio Antonio's was always a favorite. Having been away for a number of years I recently returned during a trip home. Little has changed over the years. The quality is still excellent and the staff was very friendly and helpful.
They have a diverse menu and the value is great. Between my self my wife and children we ordered a pizza, a pasta dish, 2 appatizers and drinks and the total came in at around $40.00. Not bad for all that was ordered.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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