I'm a brand loyal spg member and I think this particular hotel (open for two weeks). Is going to be a great and efficient place to stay once it works the kinks out. The lady who checked us in Cathy (or Catherine) was amazing and working so hard. She had us move to a room on Lake Erie that was bigger cause she saw our two kids. The train was Loud but we were road weary. The rooms were spacious and comfortable. We had an alarm wake all of us in the morning but that isn't the hotels fault. Still you can see that they have workers around and will find ways to be more efficient, for instance, we only had decaf in our room. usually this could put me in a fit of anger, but I was more upset with the lack of a hotel book that would discuss places to eat and so forth. What ended up happening is late on Sunday, I was running around Cleveland looking for a place to grab food for my kids, I will stay here again if I go to the rock n roll hof,
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- Also Known As:
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