The hotel is new and has comfortable, and has clean and pleasant rooms. It is close to University hospital and half a mile from the regional train station. Air-condition system is effective and not noisy. Staff is friendly and helpful.
Problems I encountered include:
Even though I asked for a quite room – I was give a room facing the main street which was noisy.
The TV set was difficult to operate especially changing the stations which was slow and took sometimes 10 seconds.
There was no laundry bag in the room.
The refrigerator in my room was not cleaned and contained food items from a previous guest.
The water in the shower was difficult to regulate because the spigot was far away from the shower head and the water temperature changed only after 8-10 seconds.
There was no tea bags in the room ( I do not drink tea) and when I requested them I was told they are not provided.
The hotel has a restaurant and serves sandwiches and Starbuck drinks. However, I was refused a refill of my coffee (“ It is not our policy to server refills” according to the restaurant manger) .
I wrote similar input in Marriott costumer service site, was promised a response from the manger but did not get one.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, TripOnline SA, Marriott, Agoda, Travelocity, Priceline and Odigeo so you can book your Courtyard Cleveland University Circle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard Cleveland University Circle Ohio