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“Great location on University Cirlce” 4 of 5 bubbles
Review of Courtyard Cleveland University Circle

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Courtyard Cleveland University Circle
Ranked #22 of 38 Hotels in Cleveland
Certificate of Excellence
Washington, Pennsylvania
Level Contributor
188 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Great location on University Cirlce”
4 of 5 bubbles Reviewed September 22, 2013

Brand new hotel excellently located a very short walk from Severance Hall, the Museum of Art and all of the wonderful cultural attractions, of Cleveland. We were in Cleveland for a Cleveland Orchestra concert and Marilyn and I walked to everything we wanted to do. A short walk to the hall, a short walk to good food, and all on the beautiful park that surrounds the Museum of Art. It hotel is on the Case-Western Reserve Campus, and across the street from University Hospital. This area needed another hotel, and I am glad we found it. The hotel is very clean, very modern in design. Also, next door to MOCA, but that is a different review. But, below average breakfast. I will stay here again, the next time I am in Cleveland, but I will have breakfast somewhere else.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Dave-Marilyn-15301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, September 25, 2013
Dave-Marilyn-15301,
Thank you for sharing feedback on your stay with us at Courtyard Cleveland University Circle. We hope you had a wonderful time at the Cleveland Orchestra concert, and we’re happy to have provided a nice stay and convenient location for your travels. We appreciate your feedback on opportunities for improvement, and we look forward to welcoming you back as our guest on your next visit to Cleveland. Thank you once again for writing.

Sincerely,
Scott Starek, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bloomfield Hills, Michigan
Level Contributor
228 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

We decided to stay here instead of paying top dollar for a hotel in the downtown area. This place was perfect. It was close to the Rock and Roll Hall of Fame and Little Italy was in walking distance. Instead of the typical breakfast that you have at other hotels, they offer you breakfast at the Bistro. The Bistro also serves cocktails, appetizers, etc. in the evening. Their food was excellent. As far as the hotel, very clean, exceptional staff. Only drawback was that you had to use valet parking. But the valet service was quick. They really hustled to get you in and out quickly. Overall it was a great stay. We would definitely stay here if we were in the area again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KarenM1_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, September 25, 2013
KarenM1_10,
Thank you for your complimentary feedback on your experience at Courtyard Cleveland University Circle. We’re pleased to hear our hotel perfectly suited your needs, and we’re glad you enjoyed a great stay. We hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Scott Starek, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
181 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

Just stayed at this newer hotel. The location is great if you're going to Case Western or University hospitals; the museums and symphony are also very close and within walking distance. The rooms were very clean and comfortable. There is a shuttle that will take you for free within a 3 mile radius. This is very helpful if you are going to the Cleveland Clinic, which it seems many people do. The drop-off/pick-up area is a little tight, but we didn't have any problems, and the car Valet worked very well (but it does cost extra). Service was friendly and generally efficient, but a bit understaffed at the front desk.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GeneDoc57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, September 25, 2013
GeneDoc57,
We’re happy to hear from you, and we’re glad our great location, clean accommodations, and friendly service made for a comfortable stay. Please plan to visit us again soon at Courtyard Cleveland University Circle. Thanks again.

Sincerely,
Scott Starek, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed September 6, 2013 via mobile

Just completed a stay at the hotel and very impressed. We arrived Thursday afternoon quick and easy check in and valet parking went smoothly. Rate $18 per night. Just be aware that when you turn onto Cornell the hotel drive is right behind Starbucks. Room 516 was wonderful, clean, quiet. Has the connecting room ability, small mini refrigerator, a mirror above this actually had a light. Great for doing make up if bathroom occupied. Desk/closet/TV stand very nice. View is of the parking garage and a very nice alley. Bathroom was large and had a walk in shower with a taller toilet great for poor mobility persons.

Market, bistro/bar, small workout room and pool area. Coin laundry looked clean and well maintained. Favorite thing next to lighted mirror was the Patio and fire pit area. Great local to sip an iced coffee and read a book.

Close to several restaurants, 3 blocks from case university Wolstein Building.
4.4 Miles from 4th Street live, Quicken arena and The Chocolate Bar.

Front desk staff very pleasant and helpful. Valet quick and helpful also.

Will definitely recommend this hotel to friends traveling in area.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank meh7976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, September 24, 2013
Meh7976,

We’re happy to hear from you and glad you enjoyed your stay at our new Courtyard Cleveland University Circle hotel. It’s wonderful to receive your complimentary feedback on our clean, comfortable and well-appointed accommodations, as well as our friendly staff. I am pleased you enjoyed all of the amenities our property has to offer. We appreciate your high recommendations of our great hotel to all our new travelers. We hope you’ll have an opportunity to visit us again soon.

Sincerely,

Scott Starek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
clearwater
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

This hotel is a little expensive, but the service was excellent and the room was great. It's walking distance to the museums and colleges in University Circle. The location really made it perfect for me. And, the staff were all very nice and helpful. There's an $18/day valet fee for parking your car and unfortunately, there's not another option.
We had the breakfast included in our room rate, which was a good deal. They seem to have a lot breakfast options, too.
I would definitely stay here again!

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lynn t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, September 23, 2013
lynn t,
Thank you for sharing feedback on your experience at Courtyard Cleveland University Circle. We’re pleased to hear our central location perfectly suited your travels, and our staff provided excellent service throughout your stay. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Thanks again.

Sincerely,
Scott Starek, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
575 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
3 of 5 bubbles Reviewed August 28, 2013

While attending a wedding in Cleveland, we stayed at the Marriott Courtyard in University Circle. It is very near Case Western and multiple hospitals. You can conveniently walk to many attractions including museums and music. The building is new so it was disappointing to see the rooms and public areas already starting to show some wear. Our room was one of their larger ones but it had only a shower and no bathtub. The only parking is via valet with the drop off and pick up area too small to handle the traffic flow. If you can do without a car and walk to your destination, the location can't be improved. There are many places to eat nearby so you can forego the onsite, ordinary, bistro.

Room Tip: Ask for a higher floor to avoid traffic noise.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank CarpeNox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, September 19, 2013
CarpeNox,
Thank you for choosing Courtyard Cleveland University Circle while attending a wedding. Your feedback is important to us on both positive and opportunities for improving our guest experience. We’re sorry for the areas we fell short in exceeding your expectations. We value you as our guest, and we do hope you’ll consider staying with us again. Thank you again for writing.

Sincerely,
Scott Starek, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 12, 2013

We arrived later than expected to catch the Lion King show in Playhouse Theatre that evening. Staff was very helpful to provide us with a quick check in so that we can catch our show on time. We had a corner room which was quite and clean. The walk in shower was impressive but the water did splash out easily if it was turned too high. The one night stay was awesome and we were able to walk around the neighbourhood - Severance Hall; Little Italy, etc. in the morning prior to check out. We did want to have a swim in the morning but the pool seemed too small. The exercise room was on the second floor and seemed isolated from the rest of the hotel hub. The breakfast choices seemed limited and it was quite expensive considering the choices. But there are other options next to the hotel - e.g. Starbucks; Chopsticks; Subway. Also, valet parking was $18/day - quite steep. Perhaps, it is located in an area where parking fee is about the same i.e. University Circle in the hub of concert halls; art galleries; hospitals; universities. Overall, our stay was pleasant with the new constructed hotel.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CookingMama2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, September 3, 2013
CookingMama2013,
Thank you for your great review of our hotel. It’s wonderful to hear that you had a pleasant stay and found our staff to be quick and efficient during check-in so you could catch the Lion King show in time. We’re glad you had an opportunity to explore the area and all the variety of entertainment and dining options offered. We do hope you’ll visit us again the next time you travel to Cleveland. Thank you once again for writing.

Sincerely,
Scott Starek, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Cleveland University Circle

Property: Courtyard Cleveland University Circle
Address: 2021 Cornell Rd, Cleveland, OH 44106-3808
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Cleveland
#14 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Cleveland University Circle 3*
Number of rooms: 153
Official Description (provided by the hotel):
The Courtyard by Marriott Cleveland University Circle hotel is close to many area businesses, art museums, shopping, dining and is close to popular attractions such as the Cleveland Orchestra, Rock and Roll Hall of Fame and Little Italy. Our Cleveland hotel is also within walking distance to University Hospital and Case Western Reserve University. Cleveland Clinic is also a short distance away (1mi). Rest in comfort with our custom bedding and stay productive with free wireless high speed internet and local phone calls. In the morning, fuel up with a satisfying breakfast in our Courtyard Bistro and come back for dinner and cocktails at an affordable price. Rejuvenate in the heated Indoor Pool and on site Fitness Center. ... more   less 
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Also Known As:
Courtyard Cleveland University Circle Ohio

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