I want to begin by stating that I'm unsure why there are so many negative reviews on the customer service...but we had a really good time. I decided to go with my best friend and sister we had a Groupon for up to $50 on sushi or hibachi, we decided to go with sushi. We had the Clevelander, the Philly, Spicy Tuna and one other(can't remember the name, but it was great). The Philly and Spicy Tuna did unfortunately taste like store bought sushi, but the other 2 which were deep fried we're excellent. We also had 3 alcoholic beverages, the drinks were very good but very expensive. It wasn't very crowded and we had a reservation which we were late too but we were seated immediately. The waitress seemed like she was new, but was very nice and did her job. We did not have to wait long at all for the food or drinks, maybe about 15-20mins, also the manager did come over and check on us a few times, which I though was great. The only negative I would give is the 18% automotive gratuity, which is a little high but wasn't a big deal. Overall we paid about $60 cash including tip, I think this place is a little expensive but it was worth trying to me. We even went to the club upstairs it was very nice and big, I'm not sure if there is another place like this in Cleveland but it's worth going to check out at least once.