Went to the Horseshoe in Cleveland for the first time on January 29th, 2013. Loved the fact that the casino is totally non smoking. It made for a more enjoyable experience. The entire staff was the friendliest and most helpful of any CZR property we ever played at. The casino is 4 floors, top floor features the poker room and Diamond Lounge, 3rd floor had a small food court, numerous slots & tables games, 2nd floor featured the High Limit area, more slots & table games and finally, the first floor contained a small gift shop and the Spread Buffet. The Spread Buffet is without a doubt, one of the best buffets I have ever eaten at. Presentation & selection was fantastic. There is a strong security presence at this property making us feel very safe at all times. Our stay was comped and we were put up at the Ritz Carlton Hotel. It's a short 5 minute walk from the hotel, thru the mall & into the casino. Accommodations at the Ritz were first class all the way. The Horseshoe is perfect for a one day/night getaway. We will without a doubt return on the regular basis.