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“Rock and Rock Hall of Fame Weekend”

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InterContinental Suites Hotel Cleveland
Ranked #22 of 38 Hotels in Cleveland
GreenLeadersBronze level
Saint Charles, Illinois
1 review
“Rock and Rock Hall of Fame Weekend”
Reviewed July 31, 2013

We purchased the Rock And Roll Hall of Fame package, which included two tickets to the museum and two breakfasts, which is a great value! The suites are very roomy and comfortable.
Dining area is very nice, and the buffet breakfast was great. The shuttle service to and from dinner was a wonderful perk. The staff was very friendly and went out of their way to see that we had a great experience!

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Francoise311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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494 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
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English first
Cincinnati, OH
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 23, 2013

We stayed here from June 15-19 and everyone on staff made our visit most enjoyable. We particularly enjoyed the outside patio restaurant seating area. The suite was very comfortable and included all the amenities we needed.

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
1 Thank Bearcat61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kknoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review, July 31, 2013
Dear Bearcat61,

Thank you for being our guest last month. I also enjoy the C2 patio! We recognize most of our guests are here during a difficult time and attempt to make everyone’s stay more pleasant.

Stay Well,
Kim Knoll
Business Travel Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 22, 2013

If you are in the city for treatment at the Cleveland clinic, then save your time looking for other hotels than the Intercontinental Suites Hotel. I tried to book a hotel that is not very close and not very far to Cleveland Clinic and I was lucky with this choice. We booked the 1-bedroom suite at the hotel which turned out to be worth every dollar based on their hospital patients rate. The hotel is well situated in Cleveland in a peaceful and quiet surrounding which makes it a great destination to escape everyday's noise.

I have few suggestions to the hotel though to help them become better, especially for long-stay guests:
1. Add bread toasters to the rooms in addition to the microwave available there, or replace the microwaves with the microwave-toaster combined units.
2. Place a tea kettle for preparing tea separately instead of using the coffee machine. (Tea still has traces of coffee when using the coffee machine to prepare tea)
3. It would be nice to see washing machines in the rooms since the rooms are more like apartments with the existing facilities.
4. Fix the corrupted TV channels (starting channel 55+). We had the cable technician visit us once to explain our problem and then he disappeared without a trace and didn't end up fixing it.
5. Install door closers (with the facility to hold each door open) at the top of each room door since the door causes a loud noise when it slams shut on its own.
6. The kitchenette area needs plates and utensils to complement it.

Good luck to the hotel..

Room Tip: Choose a room at the very end of the corridor at each floor to avoid the noise caused by the guests...
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Green Features: I liked the "No Tobacco" practice and signs displayed across the hotel facilities. Thumbs up to that and I hope all hotels follow suit so that I never get asked in any hotel upon checking in: "Smoking or Non-Smoking room?".
  • Stayed June 2013, traveled on business
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Helpful?
Thank Khalidalredha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oriskany, New York
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 22, 2013

My mother, sister, and I stayed here during a trip to Cleveland to celebrate our birthdays. The hotel was beautiful and relaxing. We enjoyed the shuttle service throughout the "clinic" area, and the buffet breakfast was amazing!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chamberlincrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 17, 2013

My wife and I stayed here for 1 night as a small getaway for our anniversary. I used reward points and booked the room at no charge. Like most reviewers state, this is a "Clinic" hotel, however, it is a very nice property and the staff was attentive and kind.

We went to a show at the Playhouse, then went out to the casino. We took a cab to and from the hotel to the downtown area. It was quick and reasonably priced.

I would recommend staying here. We didn't experience any of the issues with helicopter noise, etc. that I have seen other reviewers mention.

Stayed in a King Suite, which had a little living room area, refrigerator and separate bedroom. Bed was really, really comfortable.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Scott K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kknoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review, July 18, 2013
Dear Scott K,

Thank you for being our guest on your Anniversary! We are delighted you choose to stay with us and thank you for sharing your comments.

We look forward to having you as our guest again.
Sincerely,
Kim Knoll
Business Travel Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 8, 2013

I booked this place last minute and couldnt believe the value since it was a InterContinental Suite Hotel. There had to be a catch, right? Nope. Everything was perfect. The room was spacious and comfortable. The keurig coffeemaker is a nice touch. I absolutely loved the fresh fruity water in the lobby. I have that at home in my own frig. What a treat! The staff was pleasant and friendly. I would absolutely stay here again.

Room Tip: We were on the 2nd level and didnt have a noise issue at all. The room actually had a sleep machine...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FanofPaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kknoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review, July 11, 2013
Dear FanofPaws,

We are pleased you were pleased you found everything to be perfect. Thank you for being our guest and we look forward to your next visit to Cleveland.

Stay Well,
Kim Knoll
Business Travel Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strongsville
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 28, 2013

Stayed here last weekend due to its price and relative location to downtown. Hotels downtown were asking for close to $300/night or were completely booked, Intercontinental Suites was far less expensive and only a 10-15 cab ride to W. 6th.

The room was very spacious and the staff friendly, we did encounter one set back and that was the lack of a vending area in the hotel. We were looking for something to drink besides water and the only place we could get something was down at the main floor restaurant. This was just a minor inconvenience. We had a great view of the Cleveland skyline and would stay here again if we needed a place to stay in the area.

The bed and pillows were very comfortable and the ihome was a nice touch as well.

Room Tip: Having a view of the skyline was an added perk which we enjoyed
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kknoll, Manager at InterContinental Suites Hotel Cleveland, responded to this review, July 1, 2013
Dear Rob K,

Thank you for sharing your recent experience while visiting Cleveland and recognizing our friendly staff and spacious rooms. We look forward to having you as our guest again.

Sincerely,
Kim Knoll
Business Travel Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Suites Hotel Cleveland

Property: InterContinental Suites Hotel Cleveland
Address: 8800 Euclid Ave, Cleveland, OH 44106-2038
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Cleveland
#9 Luxury Hotel in Cleveland
#11 Romantic Hotel in Cleveland
#14 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Number of rooms: 162
Official Description (provided by the hotel):
InterContinental Suites Hotel Cleveland, the region's only "wellness focused" all-suite hotel, is conveniently located right on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden. From the moment you arrive you'll feel the warmth and comfort of a hotel and staff that are focused on assisting you reach your goal of wellness and good health. ... more   less 
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
InterContinental Suites Hotel Cleveland Ohio

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