I recently stayed at the Suites with my mother and sister while my father was at Cleveland Clinic for major surgery. The facility itself met our needs perfectly, but what really made a difference to me was the excellent staff. Every person I came into contact with had genuine concern for our comfort as well as my fathers condition.
The front desk staff, doormen and valets were all very professional and ready to assist with anything we may need. On the rare occasion that we needed to get to the clinic when a shuttle wasn't readily available they were quick to provide us with a ride.
Unlike most hotel restaurants that I have experienced the food at C2 was excellent both in the dining room and in our room. The staff in the restaurant was fantastic, their concern for dad was genuine and obvious.
Our room was kept very clean by our housekeeper Tamia who provided us with extra towels and coffee along with a big smile whenever we saw her.
As of today, Dad is still recovering at the Clinic, and Mom is still staying at the Suites. My siblings and I were able to return to our jobs in large part because we knew they would both be well cared for. From the bottom of my heart Thank You to the excellent staff at the Suites!More
- Free Wifi