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“Clean and Comfortable.”

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Hilton Garden Inn Cleveland Downtown
Ranked #14 of 38 Hotels in Cleveland
Certificate of Excellence
Reviewed August 2, 2009

My husband, daughter, and I stayed for two nights. The hotel is very close to Cleveland Clinic which was our destination. The staff is extraordinarily outgoing and accommodating. We ordered room service for dinner - the food was great. As with any large city, you need to use common sense if venturing out at night; I definitely would not go for a jog. We will stay here again on our return trips to the Clinic.

  • Stayed: August 2009, traveled on business
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Thank bandguy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,499 - 1,505 of 1,588 reviews

Reviewed July 30, 2009

If you are going to an Indians game or a concert at the Wolstein Center you can't beat the location...Hotel is clean and indoor pool was perfect for my 9 year old..Breakfast not included and parking is a ripoff..Room was clean and comfortable..If you have to stay in Cleavland to attend an event at the above then this hotel is fine for the night..

  • Stayed: July 2009, traveled with family
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Thank mikenchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2009

I stayed twice in the hotel. Both times the room was very clean, service nice. Front desk people very outgoing and friendly. Free shuttle to wherever you need to go.
I would recommend the hotel to others visiting Cleveland.

  • Stayed: July 2009, traveled on business
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Thank pinky46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2009

We stayed on night at this hotel while in town for a Indians Baseball game-I'm REALLY picky when it comes to hotels so remember this when reading my review!
PROS:
+LOCATION!
**Its located right across the street from Progressive Field- if you are in town to see an Indians game this is the hotel for you!! (thats why I was in town and it was perfect)
**Its also located right off the major highway- get off the highway and pretty much just pull right into the parking lot!!- NO city driving an one way streets!

+QUIET
**We were located on the 2nd floor and it was quiet throughout the night- Im a light sleeper and never was woken up by traffic noise or people in the halls (we stayed on a Tuesday so it may be different on a busier evening)

+FREE INTERNET
**free wireless internet and if you don't have a wireless card there's a plug in the drawer which hooks right to the wall for the free internet

+Resturant and Bar on site
** Well, this one is a PRO and a CON- The bar was nice(kinda small) but had a good selection of beers! BUT it was supposed to be open until 11pm, when we got back from the baseball game at 10 it was CLOSED
Restaurant- We never ate there but its kinda looked like the "free" breakfast areas in hotels-- we thought about eating breakfast there but 5 dollars a person for breakfast which really didn't look that good

+ Microwave and Mini Fridge in the room

+FRIENDLY Staff!
**Check-in and Check-out were easy and quick

+GOOD parking lot!
**No parking garage! it was a nice lot with a fence and a gate attendant, I felt safe leaving my car in the parking lot- Well actually we have a truck and we were also worried about parking in a parking garage (sometimes they don't fit well!)

CONS
- NOT as clean as I like!
**Although I never found anything gross or dirty dirty, Im just really really picky! The sheets had some small black spots and so did the comforter and some dust on the chair and behind the bedstand- most people would probably not notice BUT I DID :) ,
**It was also a little bit beat up too- missing a knob on the minibar thing and some scratches on the walls

- The Hallways smelled Funny-
**not your usually clean hotel smell (like I said I'm really picky)

-There is NO where to get anything to eat around or in the hotel after 10pm,
**no restaurants within walking distance and the rooms service/hotel restaurant closes at 10pm
**they do have a marketplace in the hotel that has frozen snacks-microwave stuff but when you want a meal after a game because you didn't want to spend 5 dollars on a small hot dog you really cant get one unless you want to drive somewhere!

Overall it was a nice/convenient place to stay for 1 night- Next year if the price is right we will be back for another Indians Game!
The hotel had a pool, spa-whirlpool, business center and fitness center which I can not rate due to the fact I never went and scoped them out but if you are looking for a place with those amenities they DO have them!


P.S. there is a NUT store called Pearsons across the street- grab your peanuts for the game over there for a good price! or they have a game day pack for 8 dollars peanuts/licorice/popcorn all in one little pack! and don't forget to get some cashews soooo yummy! and a 1lb bag was only 5 dollars!

  • Stayed: June 2009
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1  Thank Jayneann1809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2009

Stayed here with our teenage son for a weekend visit to Cleveland to catch a Yankees-Indians game and check out the Rock and Roll Hall of Fame. The hotel is directly across the street from Progressive Field, an easy walk there and also to Quicken Arena to see the Cavaliers. Parking, for a fee, was convenient behind the hotel and there is a small fitness center and pool. The business center was great, free printing and access to computers. The room was a good size, with comfortable beds, although the air conditioner was a bit noisy when on, and when cycling on/off. Access to highways is close and the rest of the downtown area (Warehouse District, Hall of Fame, Browns Stadium, Science Center, etc.) is a few minutes away by car, not really within walking distance. If you can get a decent rate, this is definitely a place to reserve.

  • Stayed: May 2009, traveled with family
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1  Thank tymelyron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2009

Very nice clean hotel, staff so helpful, room service meal very good, also small store near front desk that sold all kinds of snacks and food that could be warmed in microwave in our room, only complaint was the bed cover of a comforter/duvet that would not hold together. hotel right by the ball park and close to restaurants. room had free internet, microwave and refrigerator too!

  • Stayed: May 2009, traveled as a couple
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1  Thank jelbhl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2009

This hotel may not look like a very appealing hotel on the outside, but pleasant on the inside. The room was big enough for the 3 of us, the room was spotless. The hotel dining room was very nice with quite an assortment of foods. We booked the Rock Package, but were quite a distance from the Rock Hall of Fame, we had to do alot of walking and some areas were not exactly safe. I was not impressed with the pool/workout room, looks like some updates were needed there also.

  • Stayed: April 2009, traveled with family
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Thank travelchick2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115-2806
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Price Range: $102 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Official Description (provided by the hotel):
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 
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Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio

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