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Hilton Garden Inn Cleveland Downtown
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Reviews (1,609)
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739
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All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetparking feeshuttle servicedirectly across the streetrock and roll hallpool and hot tubfree shuttlesporting eventswithin walking distancejacobs fieldroom was clean and comfortablenice stay
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1,149 - 1,154 of 1,609 reviews
Reviewed November 5, 2013

I recently stayed here while on business in Cleveland. It is easy on and off the expressway and a great downtown location. If you are going to an Indians game you could not beat this place. The staff was very friendly and the rooms were very clean. The only downfall is the $16 parking.

  • Stayed: November 2013, traveled on business
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Thank Toddamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland Downtown, responded to this reviewResponded November 7, 2013

Thank you for the review. Until baseball returns come on back and catch a Cavs basketball game. The arena is right around the corner.

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Reviewed November 5, 2013

I was there this past weekend for a concert at the State Theater. Right from the time we walked into the hotel the staff was great. Seemed like everyone of them we ran into had a big smile on their faces. All were very accommodating. Bed was a little lumpy but fine. Rooms were nice and very clean. Will definitely stay there again.

  • Stayed: November 2013, traveled with friends
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1  Thank KAREN R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this reviewResponded November 7, 2013

We honestly enjoy what we do and meeting folks like you which keeps us smiling! See you again.

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Reviewed November 5, 2013

I stayed here after a wedding in downtown Cleveland with my friends. The rooms were clean and comfortable, and the staff was courteous and helpful, especially when our room key didn't work later that night. I would stay at this hotel again!

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with Hilton Garden Inn
Thank Caroline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this reviewResponded November 7, 2013

Certainly come back. Thank you!

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Reviewed November 2, 2013

Had a beautiful stay. Arrived night hours with great staff at the front desk, very helpful and smiling faces. Loved the hotel room and enjoyed our event around the area. Shuttle service downtown is a plus! Thanks for a "WOW" stay. Restaurant staff was amazing as well, with wonderful breakfast buffet!

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with Hilton Garden Inn
Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this reviewResponded November 7, 2013

Thank you for the "WOW" review! VERY glad you had a wonderful stay. Thank you.

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Reviewed November 1, 2013

My mom needed care at the Cleveland clinic for four days so my dad and I had to stay somewhere.....Well this time we were very impressed , , very clean rooms ..exceptional staff..and free shuttle to and fro....Free coffee, tea, lemon water await your commute..they had a fruit basket for my mom and everyday notes of comfort for our family...this is definitely where we would come to stay and suggest to any one..AAA with **** staff. DONT FORGET TO TIP...so much service is free for you to do so.

  • Stayed: October 2013, traveled on business
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Thank luann c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland Downtown, responded to this reviewResponded November 7, 2013

Just glad we made your stay a bit more comfortable. We hope all went well.

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