I stayed here three nights for business travel and it was my second visit. The first time was fine, and this stay was even better.
Check in-was friendly, and efficient. Loved the free welcoming cookies since I was hungry upon arrival. My requested room that included a microwave/fridge was very spacious, clean and comfortable. The bed could be adjusted for mattress firmness/comfort. I had some initial issues accessing the complimentary Wi-fi and I received assistance immediately.
I would suggest that on check in the guest can be instructed that a log in is needed to access for increased efficiency.
Had dinner twice in the restaurant and thought the food was tasty, and service was prompt.
Appreciated the restaurant off of the lobby since I didn't want to venture out in the rainy weather.
I had an early morning meeting at a nearby location that was tricky to find, especially in the dark. They assisted me with transportation so I could arrive at my meeting on time. This was very much appreciated. I also liked the shuttle service, that made it very convenient to get around downtown in the evening.
I made use of the hot tub/spa and pool area, which was nice after a long drive.
Might suggest a complimentary continental breakfast as other hotels offer.
I would definitely stay here again when I visit Cleveland for future business trips as I felt at home.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more less
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- Also Known As:
- Hilton Garden Inn Cleveland Downtown Hotel Cleveland
- Cleveland Hilton Garden Inn
- Hilton Cleveland
- Hilton Garden Inn Cleveland Downtown Ohio