First visit to Cleveland and we chose the correct hotel. I rarely have a good nights sleep when traveling from home but these beds were so comfortable that I had no trouble falling alseep. 1. Staff at the front desk were outstanding, always a smile and helpful. 2. Restaurant offered a Gluten Free Menu (could hv added a few more items) the waitresses for both breakfast and dinner were very friendly and the food was good. 3. Shuttle service was outstanding, we had 4 drivers and each one was curtious and went beyond making our stay enjoyable. (even the manager step in to drive us to Tower City on Sat morning when the shuttle service was not in operation til later that day !! (Thank you). 5. Small but nice Pool & Hot Tub, used the free computer and watch free movies on HBO. 6. Very close to Progressive Field and the tickets to the game were very reasonable (unlike Fenway Park) so we enjoyed a game. I would stay there again. One request, we enjoyed the free cookies and Lemon Ice Water in the Lobby but it was not always available, especially after a long day in the 90 degrees, it would hv been nice to come back to a cold drink. However, I should note that one desk clerk did remind the staff to put out the water so it was there the next day. (visited Rock N Roll Hall of Fame, Zoo, GoodTimes Cruise, Cleveland Indians Game, Tower City and The Arcade - nice visit in 3 days).
- Official Description (provided by the hotel):
- The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more less
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- Also Known As:
- Hilton Garden Inn Cleveland Downtown Hotel Cleveland
- Cleveland Hilton Garden Inn
- Hilton Cleveland
- Hilton Garden Inn Cleveland Downtown Ohio