I stayed here mid-april 2012. The public areas and conference areas of the hotel are pretty nice, well taken care of, clean, and spacious. The hotel room I stayed in had two queen beds, was fairly big, and was nicely appointed. A decent size flat screen was there, as well as a desk, and a chair and ottoman in which to relax. Bathroom was fairly typical and expected for this type of hotel ---- not marble, but not bare minimums either.
Every interaction with the front desk, housekeeping staff, restaurant staff was friendly and helpful. I was pleasantly surprised and just based on service alone, I would stay again at the hotel.
They've expanded their parking for the hotel which is unlimited entry/exit for $8 day is based on the room key.
Check-in was smooth and one of the fastest I've ever experienced. The clerk introduced both herself and the other person on duty, so if I needed anything, I knew who could help.
The $11 breakfast buffet was sufficient and typical. Eggs, bacon, sausage, french toast, muffins/breads/bagels, cereals, yogurts, milks, juices. It's convenient and did the trick. The price is about right, and I've paid more at other places and have received less.
This was a "Category 4" Hilton hotel --- I've stayed at Hilton's that were more upscale. But the price (conference rate) that I paid was very reasonable.
Definitely recommend this hotel.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more less
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- Also Known As:
- Hilton Garden Inn Cleveland Downtown Hotel Cleveland
- Cleveland Hilton Garden Inn
- Hilton Cleveland
- Hilton Garden Inn Cleveland Downtown Ohio