I stayed a the Hilton Garden Inn Airport Cleveland for a 3 day business trip. Check in was very quick, courteous, and handled my room request with a smile. While the room was "just a room", I did find it very well equipped with both wireless and wired internet, with enough bandwidth to watch Netflix movies. The furnishings all seemed new, and the "Garden Sleep System" bed was terrific. The bathroom came with all the standard toiletries, and a spacious shower/bath combo.
I had a 5th floor room, facing the airport, which made for a nice view. I only noticed plane noise once the entire trip, when an older freight hauler flew overhead. Otherwise the room was dead silent. The elevators were a little slow. I didn't use the exercise facilities or the indoor pool, but they looked nice.
I stayed on the government rate, and was able to add breakfast to the rate for only $4, versus the 11.00 normal price. Breakfast was hot and fresh, with several made to order options on the menu. I also had a room service meal that was terrific, and reasonably priced. The lobby bar was staffed by friendly people who made happy hour enjoyable. They have a nice patio area off the bar for outdoor lounging, or for smokers. Everything was immaculately clean.
The front desk went out of there way for my team on several occasions to make sure we had everything we needed, including some special transportation needs with the hotel shuttle. Above all, the service we enjoyed here was the high point, making an otherwise ordinary property one that I will seek out again on future trips.
- Official Description (provided by the hotel):
- "The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more less
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- Also Known As:
- Hilton Garden Inn Cleveland Airport Hotel Cleveland
- Hilton Cleveland
- Cleveland Hilton
- Hilton Garden Inn Cleveland Airport Ohio