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“good hotel, good value” 4 of 5 stars
Review of DoubleTree by Hilton The Tudor Arms Hotel

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DoubleTree by Hilton The Tudor Arms Hotel
Ranked #10 of 38 Hotels in Cleveland
Certificate of Excellence
Cleveland, United States
1 review
“good hotel, good value”
4 of 5 stars Reviewed May 2, 2014

I enjoyed my stay at the DoubleTree. It was a nice, clean hotel with a friendly and helpful staff. The rooms were great. The fitness center is quite modest and it was too hot when I was there, but that was my only complaint.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Darrel U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, May 16, 2014
We are truly thankful for your wonderful review and are happy you had a great experience. The heating system in the fitness system has been address. We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,063 reviews from our community

Traveler rating
    550
    284
    135
    60
    34
See reviews for
396
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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English first
Dodge City, United States
2 reviews
5 of 5 stars Reviewed April 25, 2014

Escape into old world charm of a former gentleman's club with giant hallways, huge loft rooms. A gem next to the Cleveland Clinic and Case Western Reserve Univ. Enjoy warm wood interiors, marble, Italian plaster ballrooms, history and great service. Go urban exploring . . .

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, April 30, 2014
Wow, thank you for sharing your thoughts about our location on Trip advisor! We couldn't agree with you more; we love our location, history and amenities our hotel have to offer. Thank you for your warm comments about our wood interiors, marble, Italian plaster, ballrooms, history and great service team. Your loyalty is highly valued. We will look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanborn, United States
1 review
5 of 5 stars Reviewed April 23, 2014

We had to go to Cleveland Clinic and I must say this hotel is top notch. The. staff can not do enough for you. Highly Recommended. The breakfast in the morning is great. Prompt shuttle service to Clinic and back

  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Charles G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, April 30, 2014
We are truly thankful for your wonderful review and are happy you had a superb experience. We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
192 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed April 21, 2014

We were staying one night in the area and couldn't find a good deal on any hotels in the area. The street parking seemed free/ok, but we paid $16 at the hotel. Not walking distance to too many attractions. The room was pretty small, especially the bathroom. The staff I saw was very friendly. The bartender was SLOW and unaccomodating although there were only 3 people in the whole bar.

Room Tip: We were right in the corner near the stairs - the door was super loud and the stairs were open to ou...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank S W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, April 30, 2014
thank you, for taking the time of your busy schedule to post a review about our hotel.
I sincerely apologize that your experience was anything less than satisfying.
Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible
Please know that your review is extremely valuable to us, and as such helps us in improving our service and property on a daily basis.
It is our hope that you will give us another opportunity to serve you again, I apologize for the inconvenience during your stay and we hope to serve you again in the near future.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, United States
2 reviews
5 of 5 stars Reviewed April 20, 2014

Tudor Arms is my 1st choice of hotels when staying in Cleveland. The hotel staff is friendly, the rooms are always clean, and the amenities are more than adequate. Parking isn't the easiest, and I'm not sure why we pay to park in the hotel designated surface parking lot.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shelli C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, April 30, 2014
It is rewarding to receive such great comments on the attentive service staff provided to ensure your wonderful stay. We appreciate your feedback and we are delighted that we are your 1st choice of hotels when staying in Cleveland. cant wait till your next visit to Cleveland.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, United States
2 reviews
5 of 5 stars Reviewed April 20, 2014

We were cared for from the beginning to end. We were visiting a local hospital and needed an overnight stay. The valet service and front desk helped us get situated. We were next to the building and able to park our car with the hotel.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, April 30, 2014
We are delighted you had a wonderful experience and thank you for your comments about staff and service. We appreciate your feedback and we look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, United States
1 review
4 of 5 stars Reviewed April 15, 2014

Although my stay at the Tudor Arms was brief, I found the staff to be friendly and courteous. Regardless of who it was I was always greeted with a Good Morning, Good Night, or Have a pleasant day. The rooms were nice and spacious. Overall, an enjoyable stay!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, April 30, 2014
Thank you for sharing your excellent experience! Our staff works hard to exceed guest expectations and it is so rewarding to read about your most recent stay. Come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton The Tudor Arms Hotel

Property: DoubleTree by Hilton The Tudor Arms Hotel
Address: 10660 Carnegie Ave, Cleveland, OH 44106-3019
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Cleveland
#7 Business Hotel in Cleveland
#10 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton The Tudor Arms Hotel 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more   less 
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Also Known As:
DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio

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