I stayed here last Nov. 11-14 th while my husband had surgery@ Cleveland Clinic.
He had a few surgeries before, butI stayed at a closer hotel that is now gone.
I called so many times before my stay to make sure all my needs were met, etc. everytime I called they were so nice& accomadating!
They have a shuttle that took us to the surgery center.
I stayed in a beautifully-decorated room. A huge- comfy- king sized bed.
My only complaint& it's just me... The warm - feather-filled comforter was elegant, but the feathers cused my allergies to act up. I asked for a diffrent blanket& got one. I used the feather-comforter anyway.
The room was hugh. It was dark ( even though there were plenty of lights).trying to read how to use the coffee pot& others things. When I pulled on the items to put in the light the cord was as long as it got. I fiqured it out.elegant bathroom with a shower to die for!
Very pleasant& helpful front desk, hotel staff& van-service!
They give you hot chocolate chip cookies!
Not sure if they have a free breakfast? I did see a restaurant, but spent most of my time@ hospital.
The only thing I hated was they charged a $16.00($19.00 valet) fee. I use the van service to go sit@ the hospital most of the day. I never move my car& I pay $16.00 a day along with hotels fees& tipping the van drivers. I think @ least that fee should be dropped for hospital stays.
It makes no since& it's very high!Especially for me who never moves my car. I am disabled.
Other than that. I like the hotel they do give you a hospital rate.
My husband& I are going again& I tried my best to get them to drop that fee.They did'nt.
It is nice& the rate is better than the 2 hotels attached to the hospital.
My husband has the # 1 surgeon so this is what we have to do.
Thank you Doubletree for making it so much easier for me.
This time before his surgery we are going a day in advance they offer a handicap room for him then they will shuttle us@ 4 am to surgery the following day. They do all they can to help. Much appreciated!
Thank you all!
- Official Description (provided by the hotel):
- The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more less
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- Also Known As:
- DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio