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“Cleveland Clinic Visit” 5 of 5 stars
Review of DoubleTree by Hilton The Tudor Arms Hotel

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DoubleTree by Hilton The Tudor Arms Hotel
Ranked #10 of 38 Hotels in Cleveland
Certificate of Excellence
Prestonsburg
Level Contributor
4 reviews
4 hotel reviews
“Cleveland Clinic Visit”
5 of 5 stars Reviewed January 20, 2014

Great place to stay in Cleveland, particularly when visiting the Cleveland Clinic. Rooms were very clean and included many amenities. The front desk staff were outstanding and very helpful, when they learned we had an appointment at the Clinic our nightly rate was reduced immediately. A shuttle to the clinic is also available for your convenience. Great hotel and great location.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank nlns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, January 23, 2014
Thank you so much for your review. We are delighted you had an excellent time and that you enjoyed the Hotel's amenities. Thank you also for your kind comments about our staff and service. We appreciate your feedback and look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,092 reviews from our community

Traveler rating
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    294
    138
    61
    36
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Pittsburgh, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 19, 2014

Stayed there 2x while accompanying my daughter on interviews. Great location and staff was extremely friendly and helpful. I worked from the room while my daughter was at interviews and the room was well equipped. I also requested a late check out and the staff accommodated my request and also found a quiet place for me to work on the premises after I did check out.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, January 23, 2014
We are truly thankful for your wonderful review and are happy you had a superb experience. We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandusky, Ohio
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed January 18, 2014

We stayed at the Tudor Arms Hotel for our annual Christmas trip to Cleveland, December 21. The renovation of this historical landmark hotel is a wonderful addition to this vibrant area of town. Staff was so welcoming, friendly and accommodating. Rooms are comfortable and clean. Location in University Circle is perfect. Went to the Art Museum and dined at the fantastic L'Albatross restaurant on Bellflower, a 5 minute drive from the hotel. Had a great Sunday breakfast at the Hotel's buffet complete with freshly baked blueberry muffins - very light and delicious. Staff in the dining room also quite friendly and accommodating. Though the Tudor Arms is part of the DoubleTree chain, this hotel has the feel of a boutique hotel with very personable and attentive staff. Highly recommend.

Room Tip: Higher rooms facing University Circle have a wonderful view.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank SanPride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, January 23, 2014
It`s rewarding to receive such great comments on the attentive service staff provided to ensure your wonderful stay. We appreciate your feedback and we are delighted to read you will recommend us. we cannot wait to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 17, 2014

Failed wake up call delivery. Fluky heating. Terrible acoustics between rooms. Hair (not mine) in the sheets. Bad staff attitude. Quite isolated/not walkable to nearby restaurants/amenities. Awful. There are many other choices in the Cleveland area which offer much better value.

  • Stayed January 2014, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Felix D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, January 23, 2014
I want to thank you for taking the time to provide thoughtful feedback about our hotel. We take guest comments very seriously as they are the basis for improving our hotel and service level. We are always making improvements to our guests’ rooms to make sure they are comfortable for our guests.

Your business is extremely important to us and I sincerely hope that you give us another opportunity and consider returning again. In the meantime, if I can be of any assistance, please feel free to contact me. We are always listening to our guests!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albion, United States
1 review
4 of 5 stars Reviewed January 16, 2014

I have always loved staying at a Double Tree Inn the Hilton in Cleveland was located strategically for us, and their shuttle bus was of great benefit. No driving or trying to find a place to park. Delivery and pick up right at the door.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nidia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, January 23, 2014
Thank you for your observations and comments about your recent stay. We really appreciate guest feedback. We couldn't be more grateful for your comments regarding our staff. We work hard to exceed guest expectation and it is our pleasure to make your experience the most memorable. Thanks for your kind review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, United States
1 review
5 of 5 stars Reviewed January 16, 2014

I loved the hotel and think it's wonderful that it has been preserved. I'd stay again. It's beautiful! I do think it would be very nice if a bit of breakfast could be included in the price as that would be a real time saver. Also, I thought the bathrooms were amazing but wish another shelf could be on the wall for small things.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, January 23, 2014
We are truly thankful for your wonderful review and are happy you had a superb experience. We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, United States
1 review
5 of 5 stars Reviewed January 13, 2014

My husband and I had to stay at the Cleveland Clinic because my daughter had to have surgery. This hotel was friendly, professional and made our stay as comfortable as possible. Every morning we were greeted with a good morning and a smile. Also was asked many times if there was anything they could do for us. This doesn't always happen at every hotel. We travel a lot and know that all hotels are not created equal. Then hotel had great Architecture and was very nice in the rooms. We will stay here again if we ever have to to come back to the Cleveland Clinic (I hope that is not the case however). Thank you Doubletree!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, January 23, 2014
Thank you so much for your review. I am delighted to learn we exceeded your expectations and thank you for your kind comments about our staff and service. We appreciate your feedback and we look forward to welcoming you back
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton The Tudor Arms Hotel

Property: DoubleTree by Hilton The Tudor Arms Hotel
Address: 10660 Carnegie Ave, Cleveland, OH 44106-3019
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Cleveland
#7 Business Hotel in Cleveland
#10 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton The Tudor Arms Hotel 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more   less 
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Also Known As:
DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio

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