From the time we pulled up to the front of the hotel to the time we checked out, every single employee of this hotel was just STELLAR! The valet was very friendly and explained the self parking procedure. The folks at the desk got us checked in and arranged shuttle transportation to dinner for us. (Their shuttle service to the Cleveland Clinic and locations in the vicinity was very much appreciated, and the drivers were ultra-helpful.) When we got to our room, we found they had REALLY taken our request for a "high floor, quiet room" seriously. We were given a top floor corner room that only adjoined part of one other room. It was at the very end of the hallway and was SUPER quiet. We loved that it was flooded in light (but had room darkening blinds) and...loved the sleek, clean look of the hardwood floors...not often seen in a hotel but greatly appreciated. The room was large and very comfortable, and had a ton of pillows. (We hadn't known there would be 5 pillows already there, so...a short while after entering the room, Housekeeping showed up with 3 more pillows, since we'd requested extra when we booked!!! The breakfast buffet was wonderful, with made to order omelets and everything else you could imagine, and for a very reasonable price. The breakfast staff were all careful to make sure we had everything we needed and pointed out they have coffee "to go" as well. The hotel is a beautifully redone old property...keeping the charm of the old structure but having all the modern amenities one would expect. But...the greatest thing was the staff. Every single individual at the hotel was just so personable and friendly, they left us amazed! This even included the workman that was near the elevator when we exited it...wishing us a great day. We've been to very nice hotels with great staff but...never felt so "cared for" as we did here. Thanks for a wonderful time. We will be back!!!
- Official Description (provided by the hotel):
- The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Hilton Hotels Direct, Travelocity, TripOnline SA, Orbitz, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton The Tudor Arms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio