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“Best Hotel” 5 of 5 stars
Review of DoubleTree by Hilton The Tudor Arms Hotel

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DoubleTree by Hilton The Tudor Arms Hotel
Ranked #8 of 38 Hotels in Cleveland
Certificate of Excellence
Central NJ
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Best Hotel”
5 of 5 stars Reviewed June 4, 2012

The hotel is beautiful. The decor gives a 1920's vibe while the rooms are completely modern. Beautiful hardwood floors, a super comfy bed, and dual shower-heads in the bathrooms. The staff is friendly. The breakfast was good in the morning. Our first morning a lady was screaming her head off at the staff members over cold eggs, but the employees all handled it professionally and courteously. We went while visiting Case Western Reserve Law School. The hotel is a 15 minute walk to the University Circle. The hotel has a shuttle that will drop off and pick you up wherever you are. A great perk. My only problem with the hotel is the mandatory valet parking (though it is quick).

Stayed March 2012, traveled as a couple
Helpful?
Thank Matthew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,034 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Indianapolis, Indiana
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 4, 2012

When we arrived, there was someone in our room with the security hinge closed (squatter). The staff apologized and said that the only room left was smoking which we declined. A really wonderful young man named Carvel (front desk) called several local hotels, and he finally found an upgraded room for us across the street at the Intercontinental at no additional cost to us. Carvel's customer service was superb!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars
      Service
Helpful?
Thank ClassicalScholar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 3, 2012

This hotel may be one of my favorite things in Cleveland (along w/ the botanical garden, art museum). The wood floors were beautiful, the bed was very comfortable, the room clean. The breakfast was decent. The staff friendly. I really loved the old architecture with the modern interior.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Suzanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Philadelphia, Ohio
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 3, 2012

Checking in was quick. Valet service (mandatory) was good. Of course the cookies were great. The hotel is in a historic building and the renovation was tasteful, not taking away the character of the place.

Room was great, spacious and modern decoration the contrasted nicely with the building's character. The bathroom was gorgeous and well-lit with a nice shower. Our eighth floor room had a great view of Cleveland.

The service was fantastic all the way around--I would recommend this hotel if the area suits you.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Batmitestar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dickson, Tennessee
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 3, 2012

We found the room beautiful,clean and comfortable. Our only knock is we had no tv remote. We mentioned this when room service brought our meal up.The attendant said he would have one sent to us. After an hour we called front desk to tell them we didn't need remote as we were getting ready for bed. The clerk said he would have breakfast vouchers sent with our bill under our door in the morning. We got no vouchers.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank chipanddip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peabody, Kansas
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 3, 2012 via mobile

Our stay was great. The valet service was very quick and polite. Eveyone at the front desk was very nice and helpful. Eat at the restaurant our first night. Our waitress was very nice and the food was good. If you like historic hotels this is the place for you. It is close to the areas to go antiquing and many great restaurants. Make reservations before you get to Cleveland. the rooms were nice, well light and the bed was wonderful.

Stayed June 2012, traveled on business
Helpful?
Thank peabodygal7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 1, 2012

I booked a suite and a double for a post-bridal shower/bachelorette weekend. The building is gorgeous and glamorous feeling, with beautiful paneling in the lobby and hardwood floors in the rooms. I absolutely loved the contrast between the historic structure and the colorful modern art--did not feel out of place at all! Like a previous poster mentioned, the beds (down comforter, fluffy pillows, etc) were exceptional. The desk and vanity were marble-topped, and our rooms also had rain showerheads in addition to the regular showerheads--who needs a spa! The rooms were also very clean, not one hair or speck of dirt! Again, like the previous poster mentioned, our service was excellent. Very personable and helpful staff at the front desk who showed us around the hotel and helped us to our rooms. I will definitely stay here again, and I will recommend this hotel to my friends!

Room Tip: Our suite was worth the $10 upgrade from a standard double--it had an additional seating area with p...
See more room tips
  • Stayed May 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Christy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton The Tudor Arms Hotel

Property: DoubleTree by Hilton The Tudor Arms Hotel
Address: 10660 Carnegie Avenue, Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Cleveland
#3 Best Value Hotel in Cleveland
#7 Business Hotel in Cleveland
#10 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton The Tudor Arms Hotel 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more   less 
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Also Known As:
DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio

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