Please note that this review is based upon the need for a comfortable, peaceful, and healthful stay. I spent two nights at this hotel:
I had no problems with the furnishings or decor of the hotel. The rooms were very clean and comfortable, although the heating/AC leaves one feeling dry. I kept smelling kerosene and cigarettes all night long but assumed it was due to smokers down below and the railroad tracks down below (if you are lucky, you can hear the trains throughout the night).
Check-in could have gone smoother. The kid at check-in acted like a know-it-all. And then a manager was sassing at the employees about when guests may use tax exemptions.
Exercise room is just okay and crowded - only 1 elliptical trainer, a stationary bike, and some treadmills. I wanted to but did not swim in the pool, as the water was freezing; if the water heater is broken, the hotel needs to post a sign stating such (and I swim 2x weekly and know when a pool heater is broken). The pool did not open up until 6am, which is somewhat late for business travelers.
I would not eat at the restaurant or order room service - the options seemed very greasy and over-priced. The Starbucks does not stay open that late, and there were not many options in the little snack mart next to the check-in desk. At least there is a Subway and other restaurants within walking distance.
Sorry, but the free chocolate chip cookie at check-in did not entice me. I would not recommend this hotel.
- Official Description (provided by the hotel):
- This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more less
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- Also Known As:
- Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
- Doubletree Cleveland Downtown / Lakeside Ohio