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“Great place!”

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Holiday Inn Express Cleveland Downtown
Ranked #9 of 38 Hotels in Cleveland
Certificate of Excellence
Reviewed July 17, 2014

Everyone was so nice and helpful. The room was beautiful and clean. I would certainly come back again and refer any friends or family headed to Cleveland to check them out. The walk to get a bite to eat was a nice walk.

  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Sheila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this reviewResponded July 21, 2014

Sheila C,
Thank you staying with us and for sharing your experience on Trip Advisor. We really appreciate your feedback and we are looking forward to seeing you again soon!

Yours in Hospitality,
Maria Rose Puliafico
Guest Relations Manager
216-443-1000 ext 4402
maria@holidayinncleveland.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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573 - 579 of 1,040 reviews

Reviewed July 15, 2014 via mobile

We stayed here with family for a Indians game. Some of our relatives were elderly. The older folks wished the the breakfast area was easier to get to by elevator or escalator. We also ran into some issues with the speed at which the breakfast food was refreshed due to the volume of guests. It felt like they may have needed one or two more people to replace food. Clean rooms, great location. You also need to double check for any AARP or AXA discounts when you check out. They seemed to forget to apply the discounts for several guests.

Stayed: July 2014, traveled with family
1  Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRP22, Guest Relations Manager at Holiday Inn Express Cleveland Downtown, responded to this reviewResponded July 21, 2014

Thomas W,
Thank you so much for staying with us and for your valuable feedback. We will use this as a training opportunity for our staff and hope that we have the opportunity of exceeding your expectations in the future.

Yours in Hospitality,
Maria Rose Puliafico
Guest Relations Manager
216-443-1000 ext 4402
maria@holidayinncleveland.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2014

Arrived early hoping a room was available, which wasnt the case. Was told they are working on it. Came back around 345 and still no room, finally checked in at 420. The staff was apolagetic and trying their best, it happens!!!! Room was great and huge!!! walking distance to the mall and Progressive Field. Great breakfast!! Will definately book here again!!!!

  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2014

This hotel is in a FANTASTIC location! I travel to Cleveland frequently for work and I always stay here. It is within walking distance to many fabulous restaurants and other activities. The staff is ALWAYS so friendly and helpful. The rooms are huge. My only complaint is the TV remote- it frequently does not work well.
This is a great place to stay when visiting downtown Cleveland.

  • Stayed: July 2014, traveled on business
    • Value
    • Rooms
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Thank Dawn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2014

We found this hotel, when searching through Trip Advisor. The rooms are unique with beautiful hardwood floors and high ceilings. The room was quite spacious, even with 2 queen beds. The bathroom was roomy and the AC excellent.

The parking garage was just around the corner. The elevators, though small, were quick. And of course, the complimentary breakfast was very good. The view was quite nice. We could see Progressive Field from our window. The hotel is close to everything: the casino, the ballpark, Q Arena, the 4th Street restaurants, the Science Center and the Rock and Roll Hall of Fame.

I could not give this establishment 5 stars. Unfortunately, the mattress of the bed we slept in needed to be replaced. Each morning we would wake to the sheets and mattress pad off from the corners of the bed, at the top of the bed.

Would stay here again.

Room Tip: May want to stay away from rooms on 13th floor. Outside the windows of our room (1305), the lights t...
  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
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2  Thank Elwebby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2014

This is an old property,renovated and extremely beautiful. Close to everything, you can park your car and not use it again until you leave. They have a great managers reception in the evening with free drinks and appetizers, and one of the best continental breakfasts I've ever had. The room was beautiful. The only problem, the doors in the hall you can hear all through the night slamming shut, you can hear the elevator ding when its on the floor (and our room was way down the hall from the elevators) and when the a/c fan comes on, you can't hear anything else because it makes so much noise! So,the only thing lacking was the quality of sleep because of the various noises, we did not sleep a wink!

Room Tip: We were way down the hall from the elevator and away from a lot of,the rooms, and it still didn'...
  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank jjoGulfport_MS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2014

This property is ideally located within walking distance of the sports facilities and the Rock and Roll Hall of Fame. The rates are reasonable for a downtown hotel. The full breakfast offers a variety of options. As a added bonus, there is a manager's reception every day at 5:00 pm.

Many restaurants are close by and offer you a range of options.

  • Stayed: June 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank 411BaseballTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Cleveland Downtown

Address: 629 Euclid Ave, Cleveland, OH 44114-3007
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Business Hotel in Cleveland
#5 Family Hotel in Cleveland
#8 Romantic Hotel in Cleveland
Price Range: $128 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland Downtown 2.5*
Number of rooms: 141
Official Description (provided by the hotel):
Take a VIDEO TOUR of our hotel. Take a step back in time as you enter this 19th century historic Guardian Bank Building converted into one of the finest Cleveland hotels. The Holiday Inn Express Hotel & Suites Cleveland - Downtown is located in downtown Cleveland's financial district between E. 9th St and E. 6th St on Euclid Ave. We are within walking distance from Cleveland s main attractions including: LeBron James and the Cleveland Cavaliers Q Arena, Cleveland Browns Stadium, , Warehouse District, Scene Pavilion, Tower city, House of Blues, Cleveland State University, Playhouse Square, etc. With 9 different room types, Holiday Inn Express Hotel & Suites Cleveland-Downtown has a room for every need. We feature the largest standard guest rooms in Cleveland, two room suites, Jacuzzi suites, rooms with kitchenettes and meeting rooms. We also offer vacation packages to Cleveland s major attractions including: The Rock and Roll Hall of Fame, Pickwick and Frolic Comedy Club, House of Blues and The Cleveland Clinic. We are now also offering free high speed Internet access in every guest room and meeting room. Visit Cleveland, OH and stay smart at the Holiday Inn Express Hotel & Suites Cleveland-Downtown. ... more   less 
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Also Known As:
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Ohio
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Ohio

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