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“good value and superb location” 4 of 5 bubbles
Review of Holiday Inn Express Cleveland Downtown

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Holiday Inn Express Cleveland Downtown
Ranked #7 of 38 Hotels in Cleveland
Certificate of Excellence
Hollywood, FL
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“good value and superb location”
4 of 5 bubbles Reviewed July 28, 2011

My experience with Holiday Inn Express has been very good over the years, and the downtown Cleveland location proves yet again that there are affordable and very comfortable options with this chain. I stayed in a double queen room that was HUGE! Tall celings, wood floors, two huge windows overlooking Euclid Ave, comfortable beds, and a good, standard bathroom. I must admit, I like quirky old buildings and you will certainly get that character here, but everything was renovated and very clean. You can walk to all the action on 4th and 6th streets.

Room Tip: I loved room 308 - double queen. It is a corner room and HUGE with nice view.
See more room tips
  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kmccolli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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947 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (219)
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English first
Atlanta, GA
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed July 27, 2011

I wanted to like this hotel. There was nothing really overwhelmingly bad about it, but there were just lots of little things. For just a night or two, it would totally be acceptable at a good price. For 5 nights for work, I was ready to leave long before I was able to.

The employees seemed very nice and accomodating. I cannot fault them at all. Except one, who started work at 5 AM on Tuesday morning in the employees only room next to my room and banged around very loudly for what seemed like 20 minutes. Everyone I saw face to face was very nice though.

The walls are very thin, which I discovered at 2:30 AM on Wednesday morning when the people next door seemed to be having a party. I later noticed that I could hear their TV when mine wasn't on. As long as I had the A/C fan or TV going, I could block them out though.

Speaking of the A/C, it was very loud when it cycled on. More than once the noise it made startled me awake.

Other niggling complaints I had:
Building not secured.
Old TVs (not flatscreen).
No luggage holder in the room!!
Crappy internet - during evening it was very hard to connect and extremely slow.
Unpleasant smelling toiletries - like licorice mixed with pepermint.
My bathtub faucet drizzled the entire time.

Other than that, it was alright. The room was very clean. The bed was comfy enough. The hardwood floors were pretty. The water pressure was good. The breakfast had food that was not terrible. The location was awesome. The price was fair.

  • Stayed July 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank onlyaymie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bozeman Montana
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed July 20, 2011

We stayed for 4 nights following surgery at the Cleveland Clinic. We needed adjoining rooms and the Holiday Inn Express went out of their way to get us what we needed.
The room was huge with beautiful hardwood floors and very comfortable beds with upgraded bedding. The breakfast was very nice with eggs, sausage or bacon, biscuits, cereals, cinnamon rolls and beverages. The hotel is 1/2 block from the popular 4th street restaurants and close to the downtown mall. Since my husband was not mobile following surgery, several of the restaurants delivered to hotel. Parking is around the corner and costs 14.00 USD per day with in and out privledges. Our TV remote was not working and someone came with a new one within 10 minutes....I think that is good service. I would stay here again in a heartbeat. The Cleveland Clinic bus stops right out side the door and will take you directly to the hospital. Great hotel!

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bandes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion, Ohio
Level Contributor
105 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed July 17, 2011

Our first trip to a hotel in downtown Cleveland. Stayed two nights. As the others have said in their reviews check in really could use a door man out front. We parked in the public parking garage next door. Check in was ok. Room was clean, no smells. Look a the photos. Only drawback no pool. We will be back

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tig2811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Ohio
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed July 12, 2011

My Fiance and I made our reservations online. In the 'special request' area, I noted that I need a wheelchair accessible room. When we checked in, the man at the desk told us that we weren't able to request a wheelchair accessible room online-only by phone......there was nothing to that affect stated on the website. What would be the purpose of a 'special request' area?! When we entered the room, I immediately felt sick: thick green curtains + faded orange blankets + a purple side chair + cheap plywood looking furniture = TACKY! It resembled a room you encountered at a motel off the highway. They are in serious need of remodeling. The next morning we went to the hotel breakfast area. We had to dodge tape on a taped up elevator to ride up there. The hot breakfast was disgusting. I felt as if I were eating half food, half plastic. This place is not worth the money they request!

  • Stayed July 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ErinK82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed July 9, 2011

We stayed here for only 1 night thank goodness. The rooms are big and I must say very clean, loved the hardwood floors We had a 4th floor room the king size bed was awful you had to hang on to the edge or you rolled into the middle, you couldn't even lay on your back with out rolling over. The view was of the inside of 3 buildings and the fire escape was right outside our window was creepy, almost felt like someone watching all the time. . Must say check in very difficult, and not organized had to leave car parked on street to check in, they need a doorman to keep people moving in front of building. Also, like other reviews staff hanging around front lobby ( I use the term loosely) it is just a hallway. Front desk staff not friendly or accommodating. I will not recommend this hotel, there a alot better in area. For a holiday inn express I was disappointed.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank baxterreilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binghamton, New York
Level Contributor
172 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed June 14, 2011

Bank converted to hotel...wood floors and very high ceilings make interesting. Breakfast was good as well...but location is perfect for Rock & Roll, stadiums, and access to a good morning jog along lake Erie. Minor flaws...not every floor's ice machine worked when we were there. But we did find a winner on the 3rd try:). We never got high speed to work on our ipad ( and yes we did have and try their password). We trued in room, breakfast room and lobby.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BTMNSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Cleveland Downtown

Property: Holiday Inn Express Cleveland Downtown
Address: 629 Euclid Ave, Cleveland, OH 44114-3007
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Business Hotel in Cleveland
#5 Family Hotel in Cleveland
#8 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cleveland Downtown 2.5*
Number of rooms: 141
Official Description (provided by the hotel):
Take a VIDEO TOUR of our hotel. Take a step back in time as you enter this 19th century historic Guardian Bank Building converted into one of the finest Cleveland hotels. The Holiday Inn Express Hotel & Suites Cleveland - Downtown is located in downtown Cleveland's financial district between E. 9th St and E. 6th St on Euclid Ave. We are within walking distance from Cleveland s main attractions including: LeBron James and the Cleveland Cavaliers Q Arena, Cleveland Browns Stadium, , Warehouse District, Scene Pavilion, Tower city, House of Blues, Cleveland State University, Playhouse Square, etc. With 9 different room types, Holiday Inn Express Hotel & Suites Cleveland-Downtown has a room for every need. We feature the largest standard guest rooms in Cleveland, two room suites, Jacuzzi suites, rooms with kitchenettes and meeting rooms. We also offer vacation packages to Cleveland s major attractions including: The Rock and Roll Hall of Fame, Pickwick and Frolic Comedy Club, House of Blues and The Cleveland Clinic. We are now also offering free high speed Internet access in every guest room and meeting room. Visit Cleveland, OH and stay smart at the Holiday Inn Express Hotel & Suites Cleveland-Downtown. ... more   less 
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Also Known As:
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Ohio
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Ohio

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